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Left Code Violations

Have an Inside Home Wiring Plan through Duke Energy, my Electric Company, and wanted ceiling fans installed that I had purchased. Duke Energy set up the work through Weather Check Electric, so I would get a discount. This was a few years ago. Rather than install the fans against the ceiling, the men lowered them on a rod, when I have low ceilings to begin with. Not being knowledgeable in home repairs, I made the mistake of saying I would leave the installations up to them, rather than get in their way. When I looked at the fans as they were installing them, I asked why they were so low, and asked if they could be raised. Was told it had to be that way due to circulation, so I made the mistake of thinking they knew what they were doing. They also installed a light on my screened-in patio with a long rod running downward to cover the wires. They were to install a light outdoors, but I purchased the wrong light, so that was not done, but I was charged for installation anyway, although they did give me a refund. The next time I had an electrical problem, a different company came out through Duke Energy, whom in turn told me that the patio light did not have the necessary straps to meet the County Code, so was a Code Violation. I reported all this to Duke Energy, who told me they would file a complaint, but apparently never did. That brings me to just a few days ago, as Duke Energy sent out Weather Chek Electric again due to a tripped breaker switch, against my wishes, as they were available and other companies were not. At this time I talked to the Foreman and asked him why he installed the ceiling fans the way he did in the past. He tried to make excuses by saying it was another company, but my receipt proves otherwise, so I told him it was definitely Weather Chek, not another company! Once again he told me it was done that way due to circulation, and he always does it that way. I asked him why he did not tell me that I had choices, that the fans could have been attached directly to the ceiling without the rod extensions. He had no answer to that, but then the Owner showed up, so I mentioned it to him, and he basically made excuses that he was doing me a favor by coming down this time, and the fan installation was a long time ago. I told him that I did not have a choice in whom Duke Energy sent down. He said he would make note not to service my house again. Once again reported the incident to Duke Energy, but I do not know if they made note of it or not, as they did not seem to do so previously. The bottom line is that you would assume Duke Energy would send someone down that was reliable to install ceiling fans and lights, but apparently not in this case, and the entire job cost me $1,438, a lot of money for a Disabled Senior Citizen on a fixed income.

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