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Your Trusted Source for Consumer Trends and Insights

PissedConsumer.com delivers unique insights drawn from millions of consumer reviews across industries. We provide journalists, analysts, and media professionals with exclusive data, expert commentary, and consumer trends analysis. Whether you need quick facts or research on consumer issues, our team is ready to support your story with authoritative data and timely insights.

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  • Historical data of 6M+ reviews
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For research or media assistance, please contact: media@pissedconsumer.com

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Michael Podolsky (CEO and Co-Founder of PissedConsumer)

Micheal Podolsky
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“Millions of reviews on our platform amplify consumer voices, uncover key challenges, and reveal insights to help businesses improve and grow. We help these consumer voices be heard.”

Michael Podolsky is the co-founder and CEO of PissedConsumer.com, a review and reputation management platform. After completing two degrees in Computer Science and Finance, Michael spent over 20 years on Wall Street before transitioning to become an independent business owner. An award-winning entrepreneur, Forbes Business Council influencer, and Inc. 5000 honoree, Michael is involved in digital marketing, technology development, customer service, and leadership.

An active advocate for consumers’ right to free speech and the First Amendment, Michael empowers consumers to share their opinions while inspiring business leaders to enhance customer service standards and achieve customer satisfaction. His expert insights and commentary have been featured in major outlets, including Forbes, U.S. News, Bloomberg, The Washington Post, The New York Times, ABC News, The U.S. Sun, and Inc.

Michael's Expertise
  • Consumer trends and business insights
  • CX and customer service
  • Consumer advocacy
  • Brand reputation
  • Review management
  • IT consulting
  • Leadership and personal growth
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In the News

Forbes

15 Ways Leaders Can Harmonize Board Members’ Competing Interests

The complex and sometimes competing interests of individual members can quickly shift a business away from its central mission and goals. The members of Forbes Business Council, including Michael Podolsky, offer advice on how leaders can balance the competing interests of various stakeholders while maintaining a unified vision for the organization.
Business.com
By Jennifer Dublino

How Much Can a Bad Review Hurt Your Business?

Most businesses care about their online reviews — and for good reason. Business leaders, including Michael Podoslky, share tips about bad reviews, how much damage they can do to the reputation of a brand, and what to do about them.

Press Releases

PissedConsumer Club Launches, Guides Consumers Through Issue Resolution Process

PissedConsumer.com launched a new subscription-based service, PissedConsumer Club. This premium offering gives consumers more personalized access to experts and resources to help them navigate their consumer complaint and resolution process.

PissedConsumer.com Launches Annual Consumers Choice Award

PissedConsumer.com launches a new annual Consumers Choice Award, with 20 initial recipients. The award recognizes a company's commitment to customer service improvements.

PissedConsumer.com Recognized as One of America's Fasting-Growing Companies of 2024

The Financial Times and Statista named online consumer advocacy and review website, PissedConsumer.com, as one of America's Fastest-Growing Companies of 2024.

New PissedConsumer Survey Reveals 75.5% of Consumers Trust Online Reviews

PissedConsumer.com asked 1,681 consumers about their review interactions. The online review survey found that 63.3% of consumers always read reviews before purchase and that 75.5% of consumers trust online reviews.

Consumers Prefer Email for Discovering Black Friday Deals According to PissedConsumer Survey

Online consumer advocacy and review website, PissedConsumer.com, conducted a survey on trends and expectations surrounding Black Friday 2023. Among the results, consumers say they prefer to learn about Black Friday deals via email.

Internet Entrepreneur, Michael Podolsky, Ranks Two Businesses on the 2023 Inc. 5000

Entrepreneur, Michael Podolsky, saw two businesses rank on the 2023 Inc. 5000 list of America's fastest-growing private companies. The newly-ranked companies include consumer review and advocacy platform, PissedConsumer.com and global IT consulting and digital solutions partner, WiserBrand.

PissedConsumer.com Survey Illustrates the Business Implications of Online Reviews

Online consumer advocacy and review website, PissedConsumer.com, conducted a survey about customers’ use of, and reliance on, online reviews. With 80.9% of shoppers admitting they are influenced by negative reviews, companies concerned about reputation management can’t afford to ignore them.

PissedConsumer.com Launches New Customer Relations and Reputation Management Services

Online consumer advocacy and review platform, PissedConsumer.com, introduced new review and reputation management services and customer support solutions for businesses looking to improve their online presence and customer relations.

Black Friday Shopping Numbers Expected to Fall According to New PissedConsumer.com Survey

Nearly 70% of consumers might sit out this season’s biggest holiday shopping day according to a new Black Friday survey conducted by PissedConsumer.com. That includes 7% of those surveyed who previously shopped on Black Friday.