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We Are Knitters

We Are Knitters Reviews

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We Are Knitters Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

We Are Knitters has a 1.7 star rating from 4 reviews with 75% unfavorable. Consumers report damaged circular needles, slow or unreachable customer service, issues with exchange, refund and cancellation policy, and a high price level.

Key Takeaways for Future Customers

  • We Are Knitters reviews note love of yarn and patterns but also recurring customer complaints.
  • Expect potential delays reaching customer service and possible refund or exchange friction.
  • Inspect needle quality on arrival and consider price level before ordering.

Negative Feedback / Risk Areas

  • Poor customer service responsiveness and slow callbacks.
  • Damaged circular needles reported soon after receipt.
  • Problems with refunds, exchanges, and cancellation handling.
  • Discount and order billing issues causing frustration.

Positive Feedback

Customers praise the yarn and patterns provided in kits.

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Media from reviews

We Are Knitters - My circular needles came apart on one side. I’ve only had them for a...
We Are Knitters - My circular needles came apart on one side
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Show reviews that mention
circular needles order replacement side week needles service customer customer service email
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Peggy R Yee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You requested

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Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - I called We are Knitters and did not want interference.
  • - The company provided no customer service and caused frustration.

I called We are Knitters. Do not need or wanted your interference.

See what I mean I do not need to write 105 symbols to say what I want to say. Your company ABSOLUTELY NO CUSTOMER SERVICE JUST FRUSTRATION.

User's recommendation: Pissed is a big joke

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Peggy R Yee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I cannot place an order and customer service will only call back within 48 hours.

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Contacted the company first

The reviewer tried to contact the company before posting this review.

Just excuses, no solutions. Not concerned with needs of customers. Extremely hard to reach anyone to help.

Preferred solution: Deliver product or service ordered

User's recommendation: Don’t need products soon

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Anonymous
map-marker Brooklyn, New York

My circular needles came apart on one side. I’ve only had them for a week.

We Are Knitters - My circular needles came apart on one side. I’ve only had them for a...

I dont think my circular needles should come apart after one week. I barely used them. I would like a replacement.

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Resolved
Joan M Rsk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: My circular needles came apart on one side

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

We Are Knitters - My circular needles came apart on one side
Updated by user May 09, 2025

Company fixed the issue and I have been provided with apology. I sent a photo of the broken needles and they are sending a replacement.

Original review Apr 24, 2025

I received this kit a week ago. My circular needles came apart on one side.

I need a replacement. This has never happened, and I have been knitting for many years.

Pros:
  • Love the yarn and patterns
Cons:
  • Cheap supplies
  • No more cons

Preferred solution: Replacement needles for the Stan Scarf.

User's recommendation: None at this time

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Addi Tfu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never answered the phone!!!!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contacted the company first

The reviewer tried to contact the company before posting this review.

AI Highlights
  • - The 15% discount was supposed to be sent but arrived after the order; the email arrived on 3/24 and it should be applied to the current order or canceled.

Was supposed to have been sent a discount but did not receive it until after my order was placed. It was for 15% and I finally did get it in my email.

This was on 3/24.

I would like it applied to my current order or I do not want to keep the order. P

User's recommendation: Poor

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