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We Are Knitters

We Are Knitters

weareknitters.com
What is your customer experience with We Are Knitters?

We Are Knitters Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

We Are Knitters has a 1.7 star rating from 4 reviews, with 75% unfavorable feedback; consumers are mostly dissatisfied despite liking the yarn and patterns, and report high prices and problems with exchanges, refunds and customer service.

Positive Feedback

Customers praise the yarn quality and included patterns; the product model and kit concept receive favorable mentions in We Are Knitters reviews.

Negative Feedback / Risk Areas

  • Frequent complaints about unresponsive customer service and long callback delays.
  • Issues with product durability such as circular needles breaking within a week.
  • Problems applying discounts, concerns about refunds and the exchange policy.

Key Takeaways for Future Customers

  • Check recent We Are Knitters customer complaints and reviews before ordering.
  • Confirm refund and exchange terms and expect potential delays in support.
  • Consider contacting support about discounts or subscription/auto-ship options before purchase.
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Media from reviews

We Are Knitters - My circular needles came apart on one side. I’ve only had them for a...
We Are Knitters - My circular needles came apart on one side
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Show reviews that mention
circular needles order replacement side week needles service customer customer service email
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Peggy R Yee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You requested

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I called We are Knitters. Do not need or wanted your interference.

See what I mean I do not need to write 105 symbols to say what I want to say. Your company ABSOLUTELY NO CUSTOMER SERVICE JUST FRUSTRATION.

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User's recommendation: Pissed is a big joke

Peggy R Yee

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I cannot place an order and customer service will only call back within 48 hours.

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Just excuses, no solutions. Not concerned with needs of customers. Extremely hard to reach anyone to help.

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Preferred solution: Deliver product or service ordered

User's recommendation: Don’t need products soon

Anonymous
map-marker Brooklyn, New York

My circular needles came apart on one side. I’ve only had them for a week.

We Are Knitters - My circular needles came apart on one side. I’ve only had them for a...

I dont think my circular needles should come apart after one week. I barely used them. I would like a replacement.

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Resolved
Joan M Rsk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: My circular needles came apart on one side

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We Are Knitters - My circular needles came apart on one side
Updated by user May 09, 2025

Company fixed the issue and I have been provided with apology. I sent a photo of the broken needles and they are sending a replacement.

Original review Apr 24, 2025

I received this kit a week ago. My circular needles came apart on one side.

I need a replacement. This has never happened, and I have been knitting for many years.

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Pros:
  • Love the yarn and patterns
Cons:
  • Cheap supplies
  • No more cons

Preferred solution: Replacement needles for the Stan Scarf.

User's recommendation: None at this time

Addi Tfu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Never answered the phone!!!!!!

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Was supposed to have been sent a discount but did not receive it until after my order was placed. It was for 15% and I finally did get it in my email.

This was on 3/24.

I would like it applied to my current order or I do not want to keep the order. P

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User's recommendation: Poor

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