map-marker Leander, Texas

WD Music has horrible business ethic.

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Virgil Lock has poor business ethic. I ordered a pick guard from them, and they claim pick guards are cut to order. Naturally, I received the wrong one. So I had to pay shipping a second time to return their defective product. When they offered to replace it, they wanted me to pay shipping a third time. When I asked why I should be made to pay a third time because of their mistake, I was told they would just refund the money. So instead of eating $7 for shipping, they would rather lose $20 for the sale. Something tells me Virgil didn't go to a good business school, or just has zero common sense. Even though I had an email from him stating the part I ordered was the correct one - and they sent a pick guard that didn't even fit - Virgil claimed I got what I needed. From there the thieves just back pedaled and claimed I was lying when I told them I even called in to see if it was in stock, only to be told "we cut them to order, honey" by the register biscuit named Jessica. Do yourself a favor, don't buy from these people. Find what you're looking for elsewhere. You'll get a better price, and much better customer service than you would from WD Music.
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Reason of review:
Poor customer service

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Art for Your Home Not Museums

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Art at home can add a special touch to interior design. In this video interview with Leonid Afremov Studio, we talk about art and the world-known artist, Leonid Afremov. Learn more about the unique technique that makes his paintings so special and how the studio is still in business.

David Afremov
David Afremov

David Afremov is a co-founder of Leonid Afremov Studio, where you can order original oil paintings, canvas, and giclee from the world-renowned artist Leonid Afremov.

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