Manufacturer: Wca Waste Corp Category: Waste Collection Clear all filters (26 of 26 reviews match)
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They raised our rates from 55.50 every three months for pick up of trash once a week, to 67.50 for three months with pickup once a week.We are lucky if it gets picked up once a month. Getting real tired of this company fast, and we have no other choices to turn too! We had Wiley's then Town&Country no one else to turn too. You took this company over and have done nothing but run it in the ground from day one.The customer should be your first...
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Danika

Danika Well said.

WCA was forced on us when they bought Town & Country.We never had a problem with T&C in the 13 years we have lived here. Now, there has been nothing but problems with WCA. First, they didn't convert any automatic payment data to the new company, so suddenly we started getting bills to pay them. Attempts to reach a human voice to straighten this out were futile. Nobody ever answered and nobody ever return calls. Then we got a letter in the mail...
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Danika

Danika LOL

1.0
I liked
  • Getting my trash picked up
#905744
I just started service with WCA.At first, I was told that my address was not in an area they picked up. After being given the run around for almost 2 weeks, they finally said that they do pick up in my area. I made my payment- they took my money, and picked up the trash the following day.. However, here it is 2 weeks later, and my Trash is not getting picked up. This is Ridiculous. I called Customer Service and they tell me that they will put a...
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Danika

Danika For reals

1.1
I didn't like
  • Lies
  • Customer service is terrible
  • Charging for pick ups they did not do
#903706

Wca Waste Corp Residential Waste Collection Review

#863908
I'm a new customer in the Spring area. I set up residential curb side pick up 4 weeks ago and they have not pickup on my scheduled service day in 4 weeks. I have to call complaining before they send a truck out.
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Wca Waste Corp Residential Waste Collection Review

#853503
1.0
I signed up for auto billing and still they took my can. ITS THEIR FAULT, THE GIRL EVEN TOLD ME BUT THEY WONT BRING ME A CAN UNTIL I GIVE THEM $50.
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constablesanitation.com/ Garbage Service; Recycling Collection; Yardwaste Pickup ... There was a period where residential service wasn't offered in Lee's Summit and I always knew that ... Concerns ...holiday Schedule | Constable Sanitation www.constablesanitation.com/request-service/holiday-schedule/ Lee's Summit's Only Local Hauler; (816) 204-1192 ... Labor Day – Monday, September 7th – all trash days this week will be one day behind schedule...
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Anonymous

Anonymous Thanks for the post. I will say "Your FIRED" to WCA. I'll contact Constable for sure.

Danika

Danika Thanks for the tip!

It's been five weeks since the trash has been picked up.The bill is current. After numerous phone calls to the mayors office in Belton, mo Harrisonville mo city hall, the code enforcement officer in Belton. I did get the code enforcement officer to call me back and tell me that he and his captain will be sending emails to the vice president of the company. I have also taken it upon myself to contact out local news! Fox 4 news Kansas City just...
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Anonymous

Anonymous I called many times to see why my trash was not picked up each time i got a different reason but yet my neighbor got hers picked up.So i got a different company even though i ...

Danika

Danika That is freakin' awesome. Wish I watched the news cause they truly suck!

I didn't like
  • Fraud
  • Customer service is terrible
  • Charging customers for pickups the do not complete
#897511
Since this company has changed hands I've had problem after problem...One being their unreliability, they had not picked up my trash numerous times when my bill had been paid.Two they have messed up my billing on more than several occasions in their favor of course I had to dig out my bank statements in order for them to credit my account. Three customer service is terrible, when you try to call them the phone rings like 20 times finally a voice...
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Danika

Danika Me either, I miss Town and Country.

1.0
I didn't like
  • Charging for pick ups they did not do
  • Web site wont let me log on
  • Customer service is terrible
#892392
Worthless Company.They recently bought out our local trash company, Town and Country and everything went downhill. In 2 months time we have been missed 5 or 6 times due to "truck mechanical failure" per WCA. Which is very odd since the last 5 years that we had our previous trash company, they had no issues with the same trucks. And to top it off, when I called to cancel my service with WCA today, the customer service tech informed me that I was...
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Danika

Danika Wow, yes, they are truly worthless.

1.1
I didn't like
  • Charging fraudulent late fees for a paid statement
  • Forgetting to tell customers change in pick up procedures
  • Charging customers for pickups the do not complete
#892364
My husband started service with wca while we were living with my mother, we had the service about 3 months then we ended the service when we moved out.It has been nearly two months, several phone calls & requests put in to have the bin picked up, it is still sitting there by the street full of trash. Its unsightly to the neighbors & it makes my mothers home appear trashy. My mother has called, my husband has called, finally my mother got fed up...
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Danika

Danika OMG, that is disgusting! But seriously though, it is not surprising for this company.

I CAME BACK FROM ARIZONA AND MY TRASH CAN WAS GONE.IN MARCH I SET UP AUTO PAY AND I THOUGHT ALL WAS FINE.WELL I GOT HOME YESTERDAY AND MY CAN WAS GONE.I CALLED MY LOCAL WCA PEOPLE AND EVEN THOUGH I SIGNED UP FOR AUTO PAY AND OKD MY PAYMENTS TO COME OUT EVERY THREE MONTHS, AND THE GIRL ADMITTED IT IS THEIR FAULT THEY SAID I NEED TO PAY $ BEFORE I CAN GET ANOTHER CAN.WCA SCREWED UP, ADMITTED IT BUT STILL WONT DO THE RIGHT THING!!!! NO SOUP FOR YOU...
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Danika

Danika I agree 100% with the comments, and yes they are screwing people left and right! But am confused on the 5 star ratings...

3.2
I liked
  • Getting my trash picked up
I didn't like
  • Failure to fix billing error
#853524
I have had two instances with this company now and they are severely lacking in all areas of service.1) I called and bought a trash can. Three weeks went by, no trash can, so I called to make sure that all is well. They transfer me to the local office. The phone just rings and rings, then you get the option to leave a message. I left a message expressing my concerns and I did not received a call back. I called and left messages two more times...
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