Manufacturer: Wca Waste Corp Category: Waste Collection Clear all filters (26 of 26 reviews match)
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I called WCA to end my service due to bad customer service and extra billing charges.I was never told on the phone that there would be an end of contract charge. I never had a contract with them. I was never billed for the charge until 4 months later. I called them...
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Wca Waste Corp Residential Waste Collection
I didn't like
  • Customer service
  • Would miss picking our trash up
  • Are wrongly billing me
#997335
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Absolute worst trash service I've ever had.Customer service is even worse. At least once a month they would skip our house and when we would call in to let them know they missed our house the lady would tell us we would have to wait until next week. One time a truck...
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1.0
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Wca Waste Corp Residential Waste Collection
#994939
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I place my container on the street as indicated by WCA Waste Corp and I never know if they are going to pickup the trash. On many occasions they have not picked up the trash and always made excuses about the container not being at the street. Their customer service is...
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Wca Waste Corp Residential Waste Collection
#992133
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Wca Waste Corp Residential Waste Collection Review

#932438
WCA is a horrible company, do not use them!!! In a 6 week period they only picked up our trash twice, and that was "accidently done by their Kansas City trucks" My full trash bin sat at our curb for 3 weeks. My new trash service KC Disposal actually picked up the trash that WCA never picked up.
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Wca Waste Corp Residential Waste Collection Review

#902488
1.0
Told my bill was paid thru the end of july. They quit picking up.my trash 1st of August. When i called to my bill iwas told i was o ly paid thru end of June and made a partial payment for July. Ive always paid my bill in full. Didn't get any resolution from customer service.
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Wca Waste Corp Residential Waste Collection Review

#897089
1.0
I have gone to another service. WCA has poor customer service, at best. Failure to pick up trash, failure to pick up trash on scheduled day, failure to pick up all trash. Customer service not helpful and seemed to give only excuses. Very disturbing to think customers would be treated in such a way.
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Wca Waste Corp Residential Waste Collection Review

#887537
1.0
I'm very disappointed in WCA. I was hoping they were like Town & Country. It seems like they only pick my trash up once a month instead of once a week..RIDICULOUS
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I began trash pick up with WCA in August.They asked me to pay an additional $25 for a trash container. Today is December 29. I still haven't received it. They were to pick up my trash yesterday. Not only did they not pick up mine but they didn't pick up 3 neighbors...
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Wca Waste Corp Residential Waste Collection
#981974
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I've now gone three weeks with my trash not picked up by WCA.They picked up everyone else's trash but mine. They had to try and not pick up my trash to miss it. I've lodged complaints but no action. They had to go past my house two separate times and twice decided to...
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1.0
Product
Wca Waste Corp Residential Waste Collection
I didn't like
  • Inept
  • Poorly run
#945075
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I've had Town and Country for 14 years with no issues.WCA took over business and everything went to ***. Trash was late being picked up or wasn't picked up at all. Then perhaps 3 weeks later they ran over my trash can. I didn't get an I'm sorry or anything. They left...
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Wca Waste Corp Residential Waste Collection
#942537
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Wca Waste Corp Residential Waste Collection Review from Alvordton, Ohio
Absolutely the worst company to deal with ever!!!They will take your money, in my case $165, promise to pick up your trash and them leave it. They will not answer their phones and when emailing corprate i was told it would be handled. Yeah right. My trash is still...
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1.0
Product
Wca Waste Corp Residential Waste Collection
#937042
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I AM PAID IN ADVANCE FOR 2 MONTHS...THEY MISSED OUR STREET TWO WEEKS AGO AND NO EXCUSE AS TO WHY?I HAVE BEEN CALLING FOR A WEEK AND ONLY GET A RECORDING TELLING ME YOU CAN'T LEAVE A MESSAGE, IT IS FULL! I BET IS IT! GOT A MANAGER, MARY, ( AFTER HOURS OF TRYING TO...
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Wca Waste Corp Residential Waste Collection
#935417
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Lee's Summit area.Set up service in April with what was then Town & Country & was very pleased. New cans arrived & service was like clockwork. Got a letter saying T&C was bought out by WCA. Service has gone downhill dramatically. Guys leave cans in street after...
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1.0
Product
Wca Waste Corp Residential Waste Collection
#925159
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We called to rent a dumpster, paid our fee and was promised it would be delivered on 9-5, it is now Wednesday and still no dumpster. We have tried calling the Mountain Grove office and we either get a ring no answer, put on hold for 15 minutes and get hung up on and...
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Danika
Danika

AGREED...I ordered and paid $25 for a trash can that didn't show, contacted them, with no reply, just as you did. Well, it came down to it that they delivered it to the incor...

Anonymous
Anonymous

Call the corporate number in HoustonPress 3 for MissouriMight get connected that wayOr dial the Harrisonville number, 5 for employee directory and you type in Obrien. Choose s...

1.1
Product
Wca Waste Corp Residential Waste Collection
I didn't like
  • Customer service is terrible
#915191
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