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The company submitted a payment to my bank using THEIR account number instead of my bank account number and the payment rejected. Surprise! They said they had to pass the rejected fee from their bank to me due to the error. I've called twice to ask to speak to someone...
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2.8
I liked
  • Getting my trash picked up
I didn't like
  • Wrongly billing me
  • Are wrongly billing me
#997866
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I called WCA to end my service due to bad customer service and extra billing charges. I was never told on the phone that there would be an end of contract charge. I never had a contract with them. I was never billed for the charge until 4 months later. I called them...
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I didn't like
  • Customer service
  • Would miss picking our trash up
  • Are wrongly billing me
#997335
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My bank changed their bill pay system and my December payment went to the wrong company. No one figured this out until last week when the picked up my dumpster. After many phone calls we finally figured out what happened and I paid them again in full. Apparently when...
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4.3
I liked
  • Getting my trash picked up
I didn't like
  • Failure to fix billing error
#996142
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Short Review for February 24, 2017

#1013271
1.0
Won't pick up all of my trash bags very worthless trash services..
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Wca Waste Corp Waste Collection Review

#981695
Changed pickup days without communicating this to us. They refused to help resolve the issue and would not pick up trash before next weeks pick up. Very poor customer service.
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Wca Waste Corp Waste Collection Review

#979116
Pick up my trash It has been over a week Very bad service Tx john belton mo
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Wca Waste Corp Waste Collection Review

#936749
1.0
Very bad costomer service very awful and the worst customer service you can get it from that company
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Absolute worst trash service I've ever had. Customer service is even worse. At least once a month they would skip our house and when we would call in to let them know they missed our house the lady would tell us we would have to wait until next week. One time a truck...
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Their system had a glitch and apparently my payment didn't go through to my bank, now they want a $30 insufficient fee. No one can fix it, all I get is you have to pay it or call your bank. I did call my bank and there is nothing anyplace from wca. I get transfered to...
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I place my container on the street as indicated by WCA Waste Corp and I never know if they are going to pickup the trash. On many occasions they have not picked up the trash and always made excuses about the container not being at the street. Their customer service is...
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I began trash pick up with WCA in August. They asked me to pay an additional $25 for a trash container. Today is December 29. I still haven't received it. They were to pick up my trash yesterday. Not only did they not pick up mine but they didn't pick up 3 neighbors...
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Will never buy from Amazon again. There large delivery service is awful and Amazon dropped the ball big time because it did not take care to give correct phone information after number was updated online and through a live phone call. Package needed to be returned and...
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I liked
  • Access
#956209
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I've now gone three weeks with my trash not picked up by WCA. They picked up everyone else's trash but mine. They had to try and not pick up my trash to miss it. I've lodged complaints but no action. They had to go past my house two separate times and twice decided...
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Contact Wca Waste Corp

Headquarters Address:
WCA Waste Corp
1330 Post Oak Blvd
Houston, TX 77056
Phone:
(713) 292-2400
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I've had Town and Country for 14 years with no issues. WCA took over business and everything went to ***. Trash was late being picked up or wasn't picked up at all. Then perhaps 3 weeks later they ran over my trash can. I didn't get an I'm sorry or anything. They...
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