Waystar
Waystar Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Waystar has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and a recent recommendation warns "If possible - stay far far away!". Reviews cite high price level and issues with billing practices and customer service.
Key Takeaways for Future Customers
- Read contracts carefully when integrating with EHRs and check Waystar reviews before committing.
- Expect slow or unresponsive customer service and potential billing obligations if your EHR cancels.
Negative Feedback / Risk Areas
- Frequent Waystar customer complaints about billing and forced annual charges after EHR cancellation.
- Poor customer service response times and difficulty obtaining refunds or support.
Positive Feedback
No positive comments noted in the provided review; consumers report dissatisfaction with pricing and support.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Waystar has a 1.0 star rating from 1 review; consumers are mostly dissatisfied and a recent recommendation warns "If possible - stay far far away!". Reviews cite high price level and issues with billing practices and customer service.
Key Takeaways for Future Customers
- Read contracts carefully when integrating with EHRs and check Waystar reviews before committing.
- Expect slow or unresponsive customer service and potential billing obligations if your EHR cancels.
Negative Feedback / Risk Areas
- Frequent Waystar customer complaints about billing and forced annual charges after EHR cancellation.
- Poor customer service response times and difficulty obtaining refunds or support.
Positive Feedback
No positive comments noted in the provided review; consumers report dissatisfaction with pricing and support.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Richmond, Virginia
Poor Customer Support and Contracts
- - Read fine print when buying through your EHR.
- - Waystar may force you to pay if the EHR is canceled.
- - Reviews may be manipulated.
Always read the fine print with this company when buying through your EHR like Valant. If the practice cancels Valant - the EHR, Waystar will force you to pay for another year even though you will not have use.
Additionally, good luck getting a hold of customer service - it won't happen! They also take 3 days to respond to their emails.
Stay far away from any EHR affiliated with this clearinghouse. Their online reviews are all cooked to look good if you pay attention carefully.
- Onerous
- And unequitable contractual terms
- Inflated internet presence
User's recommendation: If possible - stay far far away!
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