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West Palm Florida 10th ave. Poor work, poor follow up.

1.9
Got an airbag recall. Wife panicked. TAKE A DAY OFF, so I'm out money over this. Get the car back, and the dash is dim and the horn goes off randomly. I call and call, they ignore. Over a month. Really got mad about it after a 20-minute wreck on I-95 and every time I changed lane "HONK over and over". People flipping me off, FHP gave me dirty looks. They finally got tired of me calling. Well, there was a alan wrench inside the airbag cavity. That would hurt BAD huh, but horn fixed. Next day my car would not start, dash and radio still DIM. I'm over it.

User's recommendation: Buy from another Ford dealer if you like Ford. Florida in West Palm.

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ID
#2783526 Review #2783526 is a subjective opinion of poster.
Location
Lake Worth, Florida
Pros
  • Tech that did finally come to me was great
  • Did finally fix it
Cons
  • Ford motor company could not help at all
  • Cost me money
  • Could have got a ticket
Loss
$450
Preferred solution
Let the company propose a solution

1.0
coracoid WAYNE AKERS FORD CAR CUSTOMER'S WORST NIGHTMARE 2 NEW FORD CARS FAILED SELLER DENIES THEIR WARRANTY. I BOUGHT A NEW FORD FOCUS TRANSMISSION FAILED AFTER 380 MILES CAR RETURNED TO DEALER DEALER SUBSTITUTED A CHEAPER MODEL I HAD TO TAKE THEM TO COURT TO SORT...
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ID
#2580436 Review #2580436 is a subjective opinion of poster.
Location
Lake Worth, Florida

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