Wayflowers Van Lines
Wayflowers Van Lines Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 1 review with mostly dissatisfied customers; recent recommendation warns "Stay far, far away. Unethical, with negligent behavior." Reviews cite high price levels and failures around customer service and exchange, refund and cancellation policy. This summary reflects Wayflowers Van Lines reviews and reported issues.
Positive Feedback
Reviewers did not report reliable positives; no consistent praise for service, packing, or communication appears in the available feedback.
Negative Feedback / Risk Areas
- Allegations of unethical practices, fraudulent paperwork, and poor handling causing major damage.
- Cash payment demands at delivery and disputes over billing and refunds with minimal compensation offered.
- Poor customer service, language barriers, and failure to honor packing and assembly commitments.
Key Takeaways for Future Customers
- Expect Wayflowers Van Lines customer complaints about handling, billing, and poor communication; consider alternatives.
- Document inventories, insist on proper bills of lading, and verify insurance or refund policies before hiring.
- Avoid paying large sums in cash and confirm contract terms in writing to reduce risk.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating from 1 review with mostly dissatisfied customers; recent recommendation warns "Stay far, far away. Unethical, with negligent behavior." Reviews cite high price levels and failures around customer service and exchange, refund and cancellation policy. This summary reflects Wayflowers Van Lines reviews and reported issues.
Positive Feedback
Reviewers did not report reliable positives; no consistent praise for service, packing, or communication appears in the available feedback.
Negative Feedback / Risk Areas
- Allegations of unethical practices, fraudulent paperwork, and poor handling causing major damage.
- Cash payment demands at delivery and disputes over billing and refunds with minimal compensation offered.
- Poor customer service, language barriers, and failure to honor packing and assembly commitments.
Key Takeaways for Future Customers
- Expect Wayflowers Van Lines customer complaints about handling, billing, and poor communication; consider alternatives.
- Document inventories, insist on proper bills of lading, and verify insurance or refund policies before hiring.
- Avoid paying large sums in cash and confirm contract terms in writing to reduce risk.
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Verified Reviewer
Want $12k in damage and horrible service? Hire Wayflowers.
- - Wayflowers was unprofessional and caused $12,000 in damages.
- - They demanded cash after loading, used a fraudulent BOL, and offered only $75.
Stay far, far away. We now have no choice but to take legal action. So that’s what we are doing.
As shady a mover as we have ever experienced.
They demanded cash after loading all our goods on their truck. But they refused to provide a bill of lading. Instead, they had my wife sign a blank BOL, then provided a fraudulent, filled out BOL the next day. No box counts.
No bar codes. No knowing if all of our stuff was even on the truck.
Upon arrival, they demanded the other half of payment in cash before they would unload anything. And demanded it with only half the load on premise. When they opened the trucks, the majority of boxes ( and plastic bins) were crushed or broken or both.
No care at all for our belongings.
The two-man crew, neither of whom spoke English, refused to reassemble furniture (despite the contract) and even tried to pretend to do so. They pretended to put one bed together, but touching it once it all came dish as they didnt even bolt it. They pretended to assemble a vanity, propping a mirror up so it fell to the floor broke as soon as it was touched. TVs broken.
They even tried to leave before the job was even completed, saying through Google translate they were done.
We paid extra for them to pack our breakables and closets. TVs thrown in boxes with no wrapping at all. Entire closets of clothes balled up in wardrobe boxes with no bars. Dishes and breakables just tossed in boxes.
Exercise equipment that required additional charges for broken. We have more damages than we know what to do with.
$12,000 in damages, and we were offered $75 to make good.
Weve done interstate moves 8 times, and this was the most unprofessional, destructive, frustrating process weve ever experienced.
We actually doubted that they were professional movers.
If you care about your belongings and your family, do not use Wayflowers. Their behaviors are negligent and fraudulent.
- Massive damage
- Dishonest reps
- Failure to complete tasks
Preferred solution: Price reduction
User's recommendation: Stay far, far away. Unethical, with negligent behavior.
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