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WAVEX Logistics

WAVEX Logistics

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What is your customer experience with WAVEX Logistics?

WAVEX Logistics Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

WAVEX Logistics reviews indicate negative overall sentiment with frequent reports of poor customer service, limited product diversity, and a generally high price level.

Positive Feedback

Some customers received timely communication and initial booking confirmations, and staff named in messages acknowledged commitments.

Negative Feedback / Risk Areas

  • Repeated WAVEX Logistics customer complaints about billing and refunds after deposits were taken.
  • Price increases after agreement and failure to deliver contracted vehicle pickup.
  • Allegations involving driver conduct and poor customer service response.

Key Takeaways for Future Customers

  • Document all promises in writing and verify final pricing before payment; expect high rates.
  • Be cautious about deposits and follow up promptly on refund requests; check WAVEX Logistics reviews first.
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Anonymous
map-marker Cabot, Arkansas

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AI Highlights
  • - NeverWAVEX failed to pickup/deliver the RV.
  • - John promised same-day pickup at contract price; I paid $315.
  • - Price increased by $2,200; refunds ignored.

neverWAVEX Logistics was suppose to pick up and deliver an RV for me. They did not provide the service due to some illegal action their driver had committed.

I was promised by John that my Vehicle would be picked up that day at the same price the contract was sign for. I had already paid them 315 dollars and expected to pay the driver the rest when he got here. Then get a message from John that the price had gone up by 2,200 to get the vehicle delivered. When I reminded him of the promise he made he denied it.

Fortunately, I have some of the promise on the text messages we exchanged.

Attempt to get my deposit back, at first, told he had handed over to the accounting department, then I was just ignored, till I text John this will do their case more harm, then good.

All I have gotten from them is delays, excuses, but no refund.

Visited their site and looked at their reviews, by the way the do not place low stars, but one reviewer gave them a 4 star, but wrote how they scammed him out of the money and never delivered his vehicle either. Lower reviews are never posted.

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