Gato B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer
#5088519 
Report Review

Tech support is non existent.

1.0
They said they'd get back to me. Hah. Not in my lifetime. Why should I become interested in additional services when they will not answer a basic question.
View full review
Pros:
  • Simple invoicing is fairly easy to use
Cons:
  • Absolutely no tech support
  • Chats are generic answers
  • Chats are with a robot not a person

Preferred solution: Any answer to my question.

User's recommendation: Make sure you have a computer guru, he or she will be needed.

Comment
Helpful
Walter C Tpa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer
#4995642 
Report Review

Transaction

I I sent 50,000.00 to my Chase Bank IRA account number and 50,000.00 to my Trulink Card.Please Male the balance reflect.
View full review
Loss:
$100000

Preferred solution: Deliver product or service ordered

User's recommendation: Stay on it

Comment
Helpful
Racquel W Qfx
#4975742 
Report Review

Dispute

1.1
This Is the same issue I had reported earlier. Wave Keeps sending me survey questions instead of helping me. There is no customer service number or live agent to speak with what kind of service is this?
View full review
Loss:
$2900
Pros:
  • No pros
Cons:
  • No solutions

Preferred solution: Full refund

User's recommendation: NOT RECOMMENDED

Comment
Helpful
Racquell T Zwh
#4975342 
Report Review

Dispute

I don't know why people use WAVE for business. I have disputes and unresolved issues that require immediate attention and there's not even a customer service number I can call!!! Someone will email you then not reply to your email then send a message about survey but IGNORE every thing. What can I do about this??? stop using them ofcourse
View full review
Loss:
$2900
Pros:
  • No pros
Cons:
  • No one to assist you over the phone

Preferred solution: Dispute settlement

User's recommendation: DO NOT CHOOSE WAVE FOR YOUR BUSINESS

Comment
Helpful
Manuelita Mxu
#4862616 
Report Review

Received email inquiry from @***.com

received email to someone about something in which I have no affiliation whatsoever. I await a reply.
View full review

Preferred solution: reply directly to me

User's recommendation: not determined

Comment
Helpful
Nicola G Poa

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Deerfield Beach, Florida
#4858163 
Report Review

UNPAID FUNDS ID # 9CQN2NSM

Hello, Please contact me at 305-300-****, a transaction was completed on 7/17 and we are still waiting on payment. Your system said ON-HOLD. Why is the payment on hold so long, this is causing a problem for my customer. I need this to resolve ASAP. Thank you.
View full review
Comment
Helpful
Ann B Dcq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer
#4853778 
Report Review

Staff conduct

3.0