joan F Kyw

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Customer service

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had 2500 dollars worth of furniture delivered to my home. delivery men broke my screen door;which they acknowledged. the owner,j r, came to inspect;moved something around but gaping from top to bottom...he never called or followed up with an answer didn't fix the problem the door slams shut instead of easing slowly closed he never followed up with a resolution to this fiasco bad form/customer servicebe

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Loss:
$1000
Cons:
  • Do not support the consumer upon complaint

Preferred solution: replacing broken storm door

User's recommendation: be wary of his delivery men

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