Waterway Furniture
Waterway Furniture Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Waterway Furniture has a 2.0 star rating from 1 review. Consumers report mostly dissatisfied experiences, noting high price levels, valued product diversity and website, but poor customer service, delivery damage, and weak exchange/refund follow-up.
Key Takeaways for Future Customers
- Read Waterway Furniture reviews before purchase.
- Expect higher prices despite product variety.
- Confirm delivery handling and ask about damage policies.
- Verify exchange and refund terms in writing.
Negative Feedback / Risk Areas
- Delivery damage by delivery men.
- Poor customer service and no follow-up on claims.
- Problems with exchange, refund, and cancellation processes.
Positive Feedback
Reviewers value the diversity of products and the website experience.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Waterway Furniture has a 2.0 star rating from 1 review. Consumers report mostly dissatisfied experiences, noting high price levels, valued product diversity and website, but poor customer service, delivery damage, and weak exchange/refund follow-up.
Key Takeaways for Future Customers
- Read Waterway Furniture reviews before purchase.
- Expect higher prices despite product variety.
- Confirm delivery handling and ask about damage policies.
- Verify exchange and refund terms in writing.
Negative Feedback / Risk Areas
- Delivery damage by delivery men.
- Poor customer service and no follow-up on claims.
- Problems with exchange, refund, and cancellation processes.
Positive Feedback
Reviewers value the diversity of products and the website experience.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Customer service
- - Delivered $2,500 in furniture; door broken and acknowledged; owner J R inspected but did not fix or follow up; door slams shut; no resolution.
nobody has even reacted or reached out to me very poor business and i have a broken door that i have to replace at my own cost they ought to be ashamed
had 2500 dollars worth of furniture delivered to my home. delivery men broke my screen door;which they acknowledged. the owner,j r, came to inspect;moved something around but gaping from top to bottom...he never called or followed up with an answer didn't fix the problem the door slams shut instead of easing slowly closed he never followed up with a resolution to this fiasco bad form/customer servicebe
- Do not support the consumer upon complaint
Preferred solution: replacing broken storm door
User's recommendation: be wary of his delivery men
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.