Watertite Fiberglass Pools Reviews
40K CLAIMED LOSSES
4 TOTAL REVIEWS
1.5K PAGE VIEWS
Purchased a pool, and within 3 years it begins to bubble, and now bubbles are peeling up leaving white spots in the blue pool. When the issue is addressed, it took over a year and threat of litigation to get a response. The response was it's a cosmetic issue, caused by salt water, and not covered by the warranty. This was a nearly $40,000 pool install, and was supposed to have a lifetime warranty. The service is horrible, the product is faulty, and now I will be hiring a lawyer.
User's recommendation: AVOID THIS COMPANY.
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Stay away Watertite Fiberglass Pools. Fiberglass pool warranty sounds awesome until you have a problem. Ken at Watertite promises to refinish your pool for a KNOWN problem in their finish, but when time comes he offers you $5 or $6K or a shell replacement. Shell...
- Warranty sounds great until you need to use it
Refinish the pool as promised
GREAT Pool and company
My wife and I just had a "Watertite" pool installed and could not be happier. Ken Baker went out of his way to help us out in a less than positive pool experience with another contractor. Ken looked at our existing contract and offered his thoughts and advice on what to do next. We followed his advice and within three weeks of our initial conversation we had a completed inground pool installed and ready to swim. "He is honest as the day is long". We would recommend Ken Baker and "Watertite Pools" to anyone. Thank you Ken and the team you suggested for our install.
Reason of review
Watertite Fiberglass Pools - Pool Review
I've got 20k in just a fiberglasspool shell 14x31 Cozumel model from watertite pools which was suppose to have a lifetime structure warranty. Needless to say it cracked in the bottom floor after 2 years over this past winter and is leaking water. My dealer reached out to watertite pools and ask them to cover the warranty of the pool and they refused to back there product. Buyer beware.
Reason of review