Water Creation
Water Creation Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Water Creation has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: ""I purchased this faucet set because it looked beautiful, but what a mistake that turned out to be! Right after installation, we noticed two major issues. First, there was a defect in the valve on the cold-water side that caused water to leak all over the sink—even when the faucet was completely closed. Then, on top of that, one of the flexible metal pipes under the sink, connecting the house water line to the sink, was leaking right in the middle of the pipe. I immediately went to Home Depot for a replacement part, but they didn't have anything compatible. Now, because of this defect and a broken three-way system, my sink was completely unusable—I couldn’t even turn on the house water without risking more leaks! This left me without a functional bathroom for days, which was beyond frustrating. When I reached out to WATER CREATION's support team, expecting urgent assistance, I was met with nothing but delays and questions about whether the leak could be "fixed." Fixed? How on earth would they fix a flexible pipe that’s leaking in the middle? It’s absurd! Instead of simply replacing the faulty part, they just wasted my time and made things worse. It was clear I was on my own. After nine days of waiting and zero practical help from support, I had no choice but to order an entirely new faucet set just to replace one leaking faucet! This was such an unnecessary expense, not to mention the frustration of being without my bathroom sink for over a week. WATER CREATION’s support was completely unhelpful throughout the entire ordeal. I would strongly advise against buying this product. Beautiful design isn’t worth anything if the quality is this poor and the support team doesn’t care. Do not buy this faucet set!"".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Water Creation has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: ""I purchased this faucet set because it looked beautiful, but what a mistake that turned out to be! Right after installation, we noticed two major issues. First, there was a defect in the valve on the cold-water side that caused water to leak all over the sink—even when the faucet was completely closed. Then, on top of that, one of the flexible metal pipes under the sink, connecting the house water line to the sink, was leaking right in the middle of the pipe. I immediately went to Home Depot for a replacement part, but they didn't have anything compatible. Now, because of this defect and a broken three-way system, my sink was completely unusable—I couldn’t even turn on the house water without risking more leaks! This left me without a functional bathroom for days, which was beyond frustrating. When I reached out to WATER CREATION's support team, expecting urgent assistance, I was met with nothing but delays and questions about whether the leak could be "fixed." Fixed? How on earth would they fix a flexible pipe that’s leaking in the middle? It’s absurd! Instead of simply replacing the faulty part, they just wasted my time and made things worse. It was clear I was on my own. After nine days of waiting and zero practical help from support, I had no choice but to order an entirely new faucet set just to replace one leaking faucet! This was such an unnecessary expense, not to mention the frustration of being without my bathroom sink for over a week. WATER CREATION’s support was completely unhelpful throughout the entire ordeal. I would strongly advise against buying this product. Beautiful design isn’t worth anything if the quality is this poor and the support team doesn’t care. Do not buy this faucet set!"".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
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Verified Reviewer
Broken Product, USELESS SUPPORT
"I purchased this faucet set because it looked beautiful, but what a mistake that turned out to be! Right after installation, we noticed two major issues.
First, there was a defect in the valve on the cold-water side that caused water to leak all over the sinkeven when the faucet was completely closed. Then, on top of that, one of the flexible metal pipes under the sink, connecting the house water line to the sink, was leaking right in the middle of the pipe.
I immediately went to Home Depot for a replacement part, but they didn't have anything compatible. Now, because of this defect and a broken three-way system, my sink was completely unusableI couldnt even turn on the house water without risking more leaks! This left me without a functional bathroom for days, which was beyond frustrating.
When I reached out to WATER CREATION's support team, expecting urgent assistance, I was met with nothing but delays and questions about whether the leak could be "fixed." Fixed?
How on earth would they fix a flexible pipe thats leaking in the middle? Its absurd! Instead of simply replacing the faulty part, they just wasted my time and made things worse. It was clear I was on my own.
After nine days of waiting and zero practical help from support, I had no choice but to order an entirely new faucet set just to replace one leaking faucet!
This was such an unnecessary expense, not to mention the frustration of being without my bathroom sink for over a week. WATER CREATIONs support was completely unhelpful throughout the entire ordeal.
I would strongly advise against buying this product.
Beautiful design isnt worth anything if the quality is this poor and the support team doesnt care. Do not buy this faucet set!, DO NOT BUY FROM THIS COMPANY
- Suck
Preferred solution: Price reduction
User's recommendation: "I purchased this faucet set because it looked beautiful, but what a mistake that turned out to be! Right after installation, we noticed two major issues. First, there was a defect in the valve on the cold-water side that caused water to leak all over the sink—even when the faucet was completely closed. Then, on top of that, one of the flexible metal pipes under the sink, connecting the house water line to the sink, was leaking right in the middle of the pipe. I immediately went to Home Depot for a replacement part, but they didn't have anything compatible. Now, because of this defect and a broken three-way system, my sink was completely unusable—I couldn’t even turn on the house water without risking more leaks! This left me without a functional bathroom for days, which was beyond frustrating. When I reached out to WATER CREATION's support team, expecting urgent assistance, I was met with nothing but delays and questions about whether the leak could be "fixed." Fixed? How on earth would they fix a flexible pipe that’s leaking in the middle? It’s absurd! Instead of simply replacing the faulty part, they just wasted my time and made things worse. It was clear I was on my own. After nine days of waiting and zero practical help from support, I had no choice but to order an entirely new faucet set just to replace one leaking faucet! This was such an unnecessary expense, not to mention the frustration of being without my bathroom sink for over a week. WATER CREATION’s support was completely unhelpful throughout the entire ordeal. I would strongly advise against buying this product. Beautiful design isn’t worth anything if the quality is this poor and the support team doesn’t care. Do not buy this faucet set!"
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