Manufacturer: Waste Management Category: Waste Collection Clear all filters (7 of 7 reviews match)
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Don't EVER sign anything from Waste management, customer satisfaction card, greeting card or note...they're a freaking mafia scam. Do anything you have to, but be aware your contract is with the devil. We've been trying to halt service for over three years, cancellation letters, timely notifications, etc. Even had their corporate crooks try to show us how to cancel, and got scammed into a renewal...DO NOT Trust a word they say. DEVIL, Devils,...
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Anonymous

Waste Management 1 Hello, we would like to look into this further on your behalf. Please email us with your address and contact info to wmcares@wm.com (subject: #980162 ) and we'll reach out to ...

Jason-Turner

Jason-Turner Job one is get your money. Earning it with service is optional. How they stay in business is a mystery!

I had a waste management dumpster delivered to my business I was paying to have it dumped every 2 weeks First month was horrible It never got emptied 1 time We called and they said they would get someone out right away YEAH RIGHT A week later the truck showed up to empty it but only picked up what was in the dumpster They did nothing about the mounds of trash next to it that had accumulated from the past month So as soon as we got it dumped it...
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Anonymous

Waste Management 1 Hello, we're sorry to hear about the trouble with your service and billing and would like to look further into this. Please provide us with your address and contact info to wm...

Anonymous

Anonymous Sound advice! :)

1.0
I liked
  • Not much from their company
I didn't like
  • Customer service and their billing practices
#976817
waste management will not let me leave. I want to use another company and they are evil . I think they work on the dark side. I hate them! If anybody wants to know...Don't use them, they started me out under 80.00 and now it is up to over 300.00. They charge to much and will not let you go. They have a contract that is impossible. You can never reach them on the phone with out waiting half an hour and then when you do it is ignored. I can not...
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Anonymous

Waste Management 1 Hello, we would like to look into your account further on your behalf. Please email us at wmcares@wm.com (subject: #972351) with your address and contact info and we'll reach ...

Jason-Turner

Jason-Turner I've had many customers tell me the same when I worked for them. Seems to be a popular opinion. Hope you get away from them soon!

Waste Management Commercial Waste Collection Review

#931047
3.4
WM BROKE THEIR VERBAL CONTRACT TO PICK UP DUMPSTER FREE OF CHARGE AFTER 25 yrs as customer. Also gave name of new owner as a new potential customer. They also raise their charges clock work annually, either fuel charge, dumping charge or whatever. You have to beg every year to the line.
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Waste management purchased TLC, who I had used for many years, and immediately increased rates (about $100/dumpster), changed terms (they now charge rental), and offered service that was not as good. This was not done with any notification to us so we could adjust pricing accordingly. When I complained about being charged rental they did not seem to care and did not offer any options to help me make the transition. As a contractor I purchase...
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Anonymous

Waste Management 1 Hello, we are sorry to hear about your recent experience with your service and billing. We would like to look into this further, please email us with your address and contact...

Jason-Turner

Jason-Turner Should give you a 30 day warning about increasing rates before they implement them, and if you have a contract with them wait till the contract term expires.

Waste management is the worst company I have ever dealt with in 16 yrs of business. We own three retail stores/restaurants. Never and I mean never sign a contract with this company. If you never meet there windows of no more than 180 days no less than 90 days to cancel your contract by registered mail they will automatically renew without notice. We have been in business with them for 8yrs have never missed a payment or destroyed an equipment....
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Anonymous

Waste Management 1 Hello, we are sorry to hear about this and would like to look into this further on your behalf. Please email us with your address and contact info to wmcares@wm.com (subject: ...

Jason-Turner

Jason-Turner Sadly, this type or treatment is standard across the U.S. and Canada. They will use every trick to squeeze money out of you. Wait till they bill you for removing their bins!

1.6
I didn't like
  • Keeping money that is not theirs
  • Rates
  • Communication
#949642
The VERY small print directed us to a vague website and chart to determine fuel charges--this was NEVER EXPLAINED WHEN WE SIGNED, therefore we had no idea what we were getting into--this was our first waste management contract. Our first bill was nearly $600 and continues to rise. We contacted our sales rep who said we were out of luck--that a more clear agreement instituted AFTER we signed and she was oh so sorry. She also alleged that she...
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Anonymous

lp Waste Management definitely deceives their consumers this way. It is ridiculous to pay 45% + over their waste disposal rate. Wish we could collectively get them to straighte...

Anonymous

Waste Management 1 Oh, no! Very sorry to hear about this. If you send us a note to wmcares@wm.com (Subject: #872552) with your contact information and address, we’ll look closely into this inci...

1.0
I liked
  • Not a thing
I didn't like
  • Contract
  • Unfair practices
  • Lying sales person
#872552