filters
state:
Show
city:
Show
category:
Show
product:
Show
I submitted a request to cancel my service on January 31. Received an email back that I would be contacted - never was contacted. Called today, March 21, to find out what is going on and why my dumpster is still in my yeard and was told I can't cancel my contract until...
Read more
I didn't like
  • Service
#1023755
Reply to reviews
Most ignorant customer service women I EVER Talked to. I'M GONNA LOVE Pink Trash. He just pulled up and I have the container by the front porch because I have not used it yet. Nice Guy, he was going to come and get it. I opened the door and told him g morning it is...
Read more
Our company tried to get out of our agreement back in the summer our rep at the time lied to us and stuck us with another 3 year agreement we are extremely dissatisfied and will take every chance the next 3 years to tell EVERYONE how unhappy we are with this company.....
Read more
Anonymous

Anonymous I COULDN'T AGREE MORE!!!! We are dealing with the SAME exact issue. They are telling me that our account just "auto renewed" a few days ago. I will never deal with those crook...

Anonymous

Anonymous Hello, we're sorry to hear about your experience with our service. Please email wmcares@wm.com (sub: Pissed Consumer) w/your address and contact info so we can look into furth...

Waste Management Waste Recycling Service Review

#1011287
They dont pick it up it qas mo keep so take it trash but they push oit and lay down floor some out drop floor
Comment
Show

Waste Management Customer Care Review

#1005405
1.0
Customer service lied about pick up days in snowie weather,field supervisor refuse to return 5 phone calls,bad for business ,going above his head to file complaints.
Comment
Show

Waste Management Customer Care Review

#1002578
1.0
Horrible customer service. Billing is always wrong. Missed pick ups. Don't waste your money or time find another company.
Comment
Show

Waste Management Residential Waste Collection Review

#988639
HORRIBLE service i have never been so upset... i have made more complaints about missed services than i have been actuallu serviced. About to switch over to county waste
Comment
Show
Waste Management - HORRIBLE customer service!
Our rubbish service by choice was Universal Disposal for many, many years with zero issues. We were accustomed to their customer service. In the Fall of 2016, Waste Management bought out UD accounts. We were paid through December for service through automatic bank pay....
Read more
Anonymous

Anonymous Have not had any waste/trash residential pick up since March 1, 2017. WM aquired the former "holdt's" waste service here in Northwest rural Wisconsin. We have talked to variou...

Anonymous

Anonymous Hello, we apologize for the issues you've had with your service. Please email wmcares@wm.com (sub:Pissed Consumer) w/your address and contact info so we can look into further....

1.0
I didn't like
  • Reps attitude or follow thru
#1020189
Reply to reviews
Waste Management discontinued services when credit was still on account. Tried to charge for green waste removal when property was vacant. Soon after lies, green waste containers were dropped off only to be taken back approx 6 mo. later. Had to dispose of our own green...
Read more
Anonymous

Anonymous Hi, thanks for reaching out to us. We'd like to look into further. Please email wmcares@wm.com (sub: Pissed Consumer) w/your address and contact info. Thank you ^yn

Lazy driver dropped my can in his truck didn't know I had cameras . Looked at my house and thought no one seen him and quickly got in his truck and drove off. 5 months later they want their money and send me a bill I refuse to pay for service I didn't get . They want...
Read more
Anonymous

Anonymous Hi, thanks for reaching out. Please email wmcares@wm.com (sub:Pissed Consumer) w/your address and contact info so we can look into further. Thank you ^yn

Waste Management has a contract with the city that our business in located, which means we are not able to use any other disposal company. They use this contract as a way to increase prices every quarter while providing poor customer service both over the phone and via...
Read more
Anonymous

Anonymous Hello, we're sorry to hear about your service. We'd like look into further. Please email wmcares@wm.com (sub:Pissed Consumer) w/your address and contact info. Thank you ^yn

1.0
I liked
  • Trash pickup
I didn't like
  • Exorbitant prices
  • Poor customer service
  • Unreliable
#1018305
Reply to reviews
On January 31st I literally witnessed the Waste Management workers pick up my garbage can, drop it, and break the lid off. After it broke off they took the lid, and left the can! (the wheels are bent up to from the fall. I emailed them immediately, telling them, and...
Read more
Anonymous

Anonymous Hello, we're sorry for the service you experienced with your cart. Please email wmcares@wm.com (sub:Pissed Consumer) w/your address and contact info so we can look into furthe...

Anonymous

Anonymous Hello, we're sorry for the service you experienced with your cart. Please email wmcares@wm.com (sub:Pissed Consumer) w/your address and contact info so we can look into furthe...

#1018042
Reply to reviews
For 3 months of service its 75 bucks. I moved and had 2 months and 1 week of service ...they charged me $100 . I will never use this company again!! I should have went with the company most people were using on my street . they have service fees and charges ontop of...
Read more
Anonymous

Anonymous Hello, we're sorry for the the issues you experienced with us. Please email wmcares@wm.com (sub:Pissed Consumer) w/your address and contact info so we can look into further. T...

Anonymous

Monique Clark I also let them know the new people moved in and added garbage sitting in outside and she said i wont be charged...we will see ..

Contact Waste Management

Headquarters Address:
WM Headquarters
1001 Fannin, Suite 4000
Houston, Texas 77002
Phone:
(713) 512-6200
More

Companies similar to Waste Management

I was on the road driving. The WM 2704 was needed to wait for me to pass so he could enter the apartaments on his left. Instead, he went ahead....knew he wasn't goingto make it - I had to break really hard, he blocked the road and then stuck out his middle finger. Take...
Read more
Anonymous

Anonymous Hi, we apologize for the the experience you had with our driver. We'd like to look into this further. Please email wmcares@wm.com (sub:Pissed Consumer) w/cross streets and cit...

Anonymous

Waste Management 1 Hello, thank you for reaching out to us. We would like to look into this further. Please email us with further details of this event to wmcares@wm.com (subject: #1015378 ) ple...

I didn't like
  • Mostly everythin
#1015378
Reply to reviews