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Wasserstein

Wasserstein

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What is your customer experience with Wasserstein?

Wasserstein Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Wasserstein has 1.5 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Don't order from them", "What are we going to do with this device? Can you please let me know on an email or contact me as soon as possible", "Will not purchase anything in near future", "Do not order!".

  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

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Media from reviews

Wasserstein - This device does not work at all. I replaced a new battery and it doesn’t...
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order camera return phone number item check customer shipping slip package
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Resolved
Ronald P Fnm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: For a return on a product

Updated by user Mar 22, 2025

Company fixed the issue and I have been provided with apology. They actually sent me the return label so I sent it back and it only took two days I had to pay shipping and handling 13 dollars I don't understand that I'm paying for something that free return so that makes scratch my head thinking about but I got my refund back im not order from them again.

Original review Mar 07, 2025

I never received a response. I would like a return label, so if you can, please help. I don't want to keep holding it.

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Loss:
$36
Cons:
  • Trying to call them and i gotten a chinese lady answer machine

Preferred solution: Full refund

User's recommendation: Don't order from them

Resolved
David T Mqu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Wrong phone number

Contains 1 confidential file for company representatives
Updated by user Dec 14, 2024

Company fixed the issue and I have been provided with apology.

Original review Nov 29, 2024

I called the phone number provided and it was invalid. I am sending a new picture of the order confirmation email I received. Please advise.

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker South Yarmouth, Massachusetts

This device does not work at all. I replaced a new battery and it doesn’t show the blue lights or the white light at all.

Wasserstein - This device does not work at all. I replaced a new battery and it doesn’t...

In August 3, I receive the camera and the panel solar at work for one month, but after that is not working, and I bought another set of battery and that was not the issue because its still not working

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User's recommendation: What are we going to do with this device? Can you please let me know on an email or contact me as soon as possible

Fabrizio Msf
map-marker Huntington Beach, California

Return of devices

Ordered 4 ring camera pro and 4 solar panels. Installed while on vacation and when we got back found wrong color ordered we wanted black not white. Can we exchange?

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Cabrina Jtq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Richardson, Texas

Product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

I was sent the wrong product after waiting over a month in it. They need to double check package with item order slip Before shipping. Pissed customer!

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User's recommendation: Will not purchase anything in near future

Sherena Xsw
map-marker Kissimmee, Florida

Cancel order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Not able to cancel

Not able to contact anyone

Phone number gives you Chinese recording!!!

!!!

No chat!!!

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User's recommendation: Do not order!!!

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