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Wasserstein

Wasserstein

wasserstein-home.com
What is your customer experience with Wasserstein?

Wasserstein Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.4 star rating based on 2 reviews. Consumers are mostly dissatisfied with product quality, returns, and support.

Positive Feedback

Some customers received items and accessories like mounts and chargers; a few requests suggest replacement parts or support could resolve issues.

Negative Feedback / Risk Areas

  • Repeated Wasserstein customer complaints cite nonworking devices, swollen batteries, wrong items shipped, and missing screws.
  • Poor customer service with invalid phone numbers, no chat, slow or no responses on returns and exchanges.
  • High price level noted by reviewers and problems obtaining refunds or return labels.

Key Takeaways for Future Customers

  • Check Wasserstein reviews before buying and expect potential difficulties with returns and product support.
  • Document orders and insist on tracking; contact seller promptly for exchanges and refunds.
  • Avoid relying on auto-ship or membership conveniences until customer service improves.
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Media from reviews

Wasserstein - Product support
Wasserstein - Product support - Image 2Wasserstein - This device does not work at all. I replaced a new battery and it doesn’t...
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Show reviews that mention
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Anonymous
map-marker Dallas, Texas

Need screws

Im so sorry, Ive been busy. I bought your blink doorbell mount and lost the screws.

I just need to get more. I cant find them at the hardware store.

Karen Keen

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Georga Ulr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product support

Wasserstein - Product support
Wasserstein - Product support - Image 2
Updated by user Jun 10, 2025

Issues not resolved

Original review May 20, 2025

My portable solar charger is swelling need to replace it before it explode there are two pictures attached to the email. I purchased them 5/19/23 at Target

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Resolved
Ronald P Fnm

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Verified Reviewer

Resolved: For a return on a product

Updated by user Mar 22, 2025

Company fixed the issue and I have been provided with apology. They actually sent me the return label so I sent it back and it only took two days I had to pay shipping and handling 13 dollars I don't understand that I'm paying for something that free return so that makes scratch my head thinking about but I got my refund back im not order from them again.

Original review Mar 07, 2025

I never received a response. I would like a return label, so if you can, please help. I don't want to keep holding it.

Loss:
$36
Cons:
  • Trying to call them and i gotten a chinese lady answer machine

Preferred solution: Full refund

User's recommendation: Don't order from them

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Resolved
David T Mqu

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer

Resolved: Wrong phone number

Contains 1 confidential file for company representatives
Updated by user Dec 14, 2024

Company fixed the issue and I have been provided with apology.

Original review Nov 29, 2024

I called the phone number provided and it was invalid. I am sending a new picture of the order confirmation email I received. Please advise.

Preferred solution: Deliver product or service ordered

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Anonymous
map-marker South Yarmouth, Massachusetts

This device does not work at all. I replaced a new battery and it doesn’t show the blue lights or the white light at all.

AI Highlights
  • - I received a camera and solar panel for one month, then they stopped working.
  • - I bought another set of batteries, but that did not fix the issue.
Wasserstein - This device does not work at all. I replaced a new battery and it doesn’t...

In August 3, I receive the camera and the panel solar at work for one month, but after that is not working, and I bought another set of battery and that was not the issue because its still not working

User's recommendation: What are we going to do with this device? Can you please let me know on an email or contact me as soon as possible

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Fabrizio Msf

Return of devices

Ordered 4 ring camera pro and 4 solar panels. Installed while on vacation and when we got back found wrong color ordered we wanted black not white. Can we exchange?

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Cabrina Jtq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Product

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

I was sent the wrong product after waiting over a month in it. They need to double check package with item order slip Before shipping. Pissed customer!

User's recommendation: Will not purchase anything in near future

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Sherena Xsw

Cancel order

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Not able to cancel

Not able to contact anyone

Phone number gives you Chinese recording!!!

!!!

No chat!!!

User's recommendation: Do not order!!!

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