filters
state:
Show
city:
Show
category:
Show
product:
Show
So glad I found this page with all of your reviews! I read each one. I understand that some customers may not be satisfied and sometimes gliches occur. What I found from reading all of the posts and replies is that WTS are not great communicators, do not take...
Read more
1.0
#993327
Reply to reviews
Washington Tax Services helped me resolve my debt issue with IRS with little to no trouble at all. Their staff was knowledgeable and helpful in navigating the many ins and outs of the process. I had several years of unfiled taxes and owed more money than I could afford...
Read more
#947743
Reply to reviews
MR JAY FREEBORNE IS FULL OF IT. SAME OLD PITCH ABOUT THEY HAVE BEEN IN BUSINESS FOR 25 YESRS YADA YADA YADA THIS *** PUTS WRONG ROUTING NUMBER ON DOCUMENTS AND CAUSES MY ARRANGEMENT WITH IRS TO BE REJECTED AND EXPECTED ME TO ALLOW THEM TO CORRECT MISTAKE. DONT USE THIS...
Read more
Anonymous
Anonymous

After talking with jay, we have come to a new agreement to allow them to continue to represent me in hopes of getting my tax issues solved in a timely manner. I am hoping this...

Jackopolis
Jackopolis

We received phone calls from this client Mr. Darryl P around the time of this complaint. One of our staff members (not Mr. Freeborne) mistakenly transposed one of the routing ...

1.0
#903624
Reply to reviews
In fact, I've found WATAX to be quite responsive, informative and helpful. The company as a whole and Mr. Freeborne in particular have been successful in guiding me throughout the process. It takes time and lots of work to resolve these issues. They got the job...
Read more
4.5
I liked
  • Did the job and were responsive
  • Did the job
#788181
Reply to reviews
Washington Tax Service did not deliver any written materials, or provide any valuable advice during the 2 week "refund period". Their entire action consisted of requesting an IRS transcript and massively misreading it. In spite of his partner Jay Freeborn's admission...
Read more
Jackopolis
Jackopolis

We are writing in response to Mr. M’s complaint. Washington Tax Services, provides tax preparation, audit defense and representation services to small businesses and individu...

rhuley1313
rhuley1313

Hey emagidson,Contact me at my email address because what you have stated is protocol for a lot of their business transactions. Same goes as the whole year delay nonsense, cou...

I didn't like
  • Run out the clock and then keep your money
#717164
Reply to reviews
Paid them several thousand dollars. Papers were submitted to IRS, tax consultant told me to wait until IRS contacted me, the longer the better. Over six months went by and finally IRS contacted and said I'd have to refile because it had been over six months. I told...
Read more
Anonymous
WATAXstaff12

We, the staff of WATAX.com , have refrained from responding to the above anonymous complaint frankly because we don't know who the person is . Is it a competitor who has a gr...

#454510
Reply to reviews
VERY DISAPPOINTED WITH THE WAY MY SITUATION WAS HANDLED WITH MARTY GRIFFIN. HIS EMAILS WERE VERY ACCUSATORY AND CONDESENDING. I ASKED HIM IF THERE WERE ANY OPTIONS TO SEE IF WE COULD LOWER THE AMOUNT WE OWE. HE HAD A REAL ATTITUDE ABOUT IT AND SAID "YOU MAKE ENOUGH...
Read more
Anonymous
WATAXstaff12

WATAX clients often pay for "resolution" and "tax returns." While we have some control over the resolution - we can't tweak a case to make the client qualify for an Offer in ...

#399601
Reply to reviews
I used WA Tax Services (through Jay). He was great on the sales end, but terrible thereafter. He never called me when he said he would. He never looked at anything I sent to him. He always acted when I did talk to him like I was bothering him. Whenever I asked him to...
Read more
Anonymous
jOHN pISMO

Jay Blogs alot about other companies reputation he once begged Alex Hahn American Tax Relief for a job..Jay you can't get people to hire you by bashing you're competitors

Anonymous
Washington Tax responds

One last thing: our staff researched every customer that we have had from 2009 thru 2011 who was a \"penalty abatement\" customer based in California. This complainee clai...

#307050
Reply to reviews
Hired Washington tax to negotiate with irs and state for late fees. Paid them 1500.00 for services and they still want 750.00 more. they have not worked on my case at all. stated that 1500.00 went to financial statement, untrue. want my money back asap. They...
Read more
Anonymous
Washington Tax Services

We just stumbled upon this complaint and apologize for not responding more quickly. First, we request that this complainee call us to discuss his refund. But do note: if we...

#252892
Reply to reviews
My previous CPA incorrectly filed my taxes for 2007 and an amendment was necessary. The IRS challenged the amendment and initiated an audit. After researching and speaking to multiple CPA's I felt the most confident in Jay Freeborne's abilities. I had been attempting...
Read more
#240740
Reply to reviews