Washington Sports Clubs
Washington Sports Clubs Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Washington Sports Clubs has 2.7 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Convenience, Plenty of exercise options, Rooms for aerobics.
Cons: Inconsiderate staff, Guests leave mess behind, Me first type guests.Recent recommendations regarding this business are as follows: "Hi Leslie feel like they were just waiting to see me do this just so that they could harass me about it instead of just simply telling me these restrictions when I first signed up to go to the gym", "Have a mask glued on your face KAREN".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Washington Sports Clubs has 2.7 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Convenience, Plenty of exercise options, Rooms for aerobics.
Cons: Inconsiderate staff, Guests leave mess behind, Me first type guests.Recent recommendations regarding this business are as follows: "Hi Leslie feel like they were just waiting to see me do this just so that they could harass me about it instead of just simply telling me these restrictions when I first signed up to go to the gym", "Have a mask glued on your face KAREN".
Review authors value the most Location and Diversity of Products or Services. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is medium according to consumer reviews.
Complaint
I have a complaint because I come to the gym on 14th St. and I do a work-out where I lift a 20 pound weight down to the floor then back up and then over my head so to avoid accidentally hitting a person with the weight I try to go where there's not a lot of people standing around and walking back-and-forth so multiple times already I go over near where the basketball court is, and I do the particular exercise no one has ever restricted me and said it was something I cannot do, and I've also done it in front of one of the trainers/ employees before because they were training in the training room and there was no problem no one ever restricted me all of a sudden on this particular day I feel like I was being targeted for harassment or something because the trainer /employees decided to come in the door where I do the particular work out to walk in.
Now all of a sudden it is an issue, and now they can say something to me about using the area and harass me about it when none of these restrictions were told to me when I first signed up to go to the gym.
Now every time I go into the gym I have to look at their stupid smug faces. I honestly feel like they were just waiting to see me do this just so that they could harass me about it instead of just simply telling me these restrictions when I first signed up to go to the gym and it would have been no issue at all
Preferred solution: Wanted my voice to be heard because people are very unpleasant and rude and I am tired of it
User's recommendation: Hi Leslie feel like they were just waiting to see me do this just so that they could harass me about it instead of just simply telling me these restrictions when I first signed up to go to the gym
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Washington, District Of ColumbiaPoor Professionalism,
I called your facility to understand why was i charged for a account that was closed back in February. I was told by your sales associate that I could close it under the 15 day back guaranteed and he then begin to tell me that he could no longer help me even after he had looked at the account and stated that it was closed in February.
He then begin to tell me how he was trying to help but i let him know more than once that i did not want the membership and was never charged until September 2,2020 for 74.19 for a membership that was closed in February 2020.
I have requested my money back and to no avil even though when looking at my account you will see where i have not paid for a membership at all. Since it being closed in February.
- Convenience
- Inconsiderate staff
Preferred solution: Full refund
Karen face mask patrols
You would think with about a 40% reduction in business due to Covid that staff would be reaching out to customers. Not at this Silver Spring location.
The membership or training staff do not seem to like Asian female working out. They are always oggling at you and then they saunter over to remind people to cover their nose completely. I called this Gwen to comment on this policing and discussed how I like to work out at least once a week to get my money's worth. She is a strict rules type, no personality, no empathy, just flat out calling this as a rules are rules.
Then hangs up on me. When I suggested she say "wear your mask please" she snickered at the word "please." I told her I was taking a drink of water and moving my mat in a room where people were separated at least 10ft apart. She didnt understand when I tried to explain my Sunday workout is the highlight of my weekend, and its nice to be able to come in. Again its just like reviewers elsewhere noted, although she claims its nothing to do with race, it does remind me why members keep saying they are unfriendly/rude.
Its like okay, we have to work, you get to play, so we dont like to see you enjoy yourself at all! And forget that they should be thankful they have a pretty easy job, but as usual, are all twisted up about not getting to be at a BLM march
- Convenience
- Inconsiderate staff
Preferred solution: Employ more friendly staff w/o race chip on shoulder
User's recommendation: Have a mask glued on your face KAREN
Gallery Place harassing patrons
Several times I have written the WSC regarding harassment. The manager and staff trying to cut me off, instigate an argument, or just harassing mannerisms around me in the locker room.
Today a gal came in and tried to blame me for leaving a plastic bag near the sauna door. Clearly it wasnt mine but that wasnt the point. The point was to start an argument with loaded attitude like why are you ignoring me? You should answer me because I am staff and I work here.
She didnt bother to ask excuse me. She ignored that I was inconveniently bent over applying lotion to my ankles. All that mattered was she didnt get her fight! Why do I know this?
When she complained about the bag the sauna door opened and a white arm poked out and dragged it inside. Never mind the sauna door says no plastic bags inside. Said staff never took it upon herself to bother white woman. After trying to aggravate me failed she sauntered out.
Later upon leaving I waved her a thumbs down. Same to you she calls out after me loudly. So these black (not all of them) jezebels are trying to harass Asians and this is right in Chinatown. In fact many come to Chinatown just to do their BLM act.
Its a deliberate hijacking of Chinatown. My analysis is its about leverage and BLM relies on visible black power against the PTB. So they cant gain media attention pulling stunts in SE where everyone is from the same extended family. But they can exercise it and beat up more vulnerable nonblacks and look bad doing so in Chinatown.
Thats why this club staff never employs Asian-Americans and whites turn over relatively quickly. They dont offer Tai Chi, yoga, kickboxing or anything Asian. Its a black-dominated WSC gymn club in Chinatown that is very pro Redskins football. So yeah, I think maybe they keep a little white book on nonblacks they should try to keep harassing.
Sounds unbelievable but that would be justified. Leverage and reparations go hand in hand.
- Plenty of exercise options
- Rooms for aerobics
- Convenience
- Guests leave mess behind
- Me first type guests
- Inconsiderate staff
Preferred solution: Train the staff to have a heart for people
Need correct contract--creative chaos
Mohammed signed me up for WSC at Columbia Heights. The place is pretty fabulous.
There is always room to do sonething. I do yoga and they always have at least one empty studio. The members are nice. You can use your membership at another club.
But when Mo signed me up he mispelled my last name and got phone number wrong on the contract. I have asked them several times to correct it Mo (who only one month later is no longer there) and Anwar. Anwar says it doesnt matter as long as you have the app and your email address on your account is correct. However it matters to me because I dont like to have an incorrect contract.
Anwar insinuates its a hassle to correct it because they have to "go into a separate program to correct it." The reason I am insisting is we have a new phenomenon at some workplaces of fictious employeee names especially in DC where migrants will do anything to substantiate their visa. I dont want to be abetting a fictitious faulty membership database. Anwar was sort of evasive cold dimissive and even chauvinistic towards me. He didnt want to apologize for the mistake.
He insists that the contract may be changed or not its not a big deal. Imagine a database of membership contracts with all kinds of mispellings and phone numbers!
Creative chaos or abetting migrant alibis?? Anyway Anwar doesnt seem to like that I brought this up and he may try to make me feel more unwelcome which might be too bad as the place is quite convenient to get to and the facilities are nice & clean.
Companies Similar to Washington Sports Clubs
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Here's a suggestion I would share with the management if they were open minded about suggestions (they don't have suggestion boxes): 1) suggestion boxes; 2) Computer aided floor maps with each machine number labeled and described including its age and condition; 3) when a member is reporting a piece of broken equipment any staff should be able to mark it off immediately. You might not care about an injured member but I do!
4) train all staff to walk the floors and inspect equipment. $70 per month and broken down equipment? Worn or torn arm rests or leg pads? Rowing machines with malfunctioning screens?
And then the attitude when you 'dare to report'? Talk about living in the 1980s!
All they care about is signing up new memberships. They don't maintain the machines very well.
One machine was so broken but they refused to make the sign more visible or tape it off. Do they like people to sue? And if you fall or hurt yourself, it's like la-dee-dah shame on you! Their welcome staff all they do is sit on their Betts.
Get in, clock in, clock out, hours paid. That's all they care!
Check out Yelp reviews for the class action lawsuit filing. They are recruiting staff for their revolving door operations.
Imho the job description not so important as cliquishness, being connecting to all sorts of new potential members, and being generally pro-business in world perspective.
These staff dont strike me as into reading, classical music, fine arts, peaceful religion, exploratory or analytical nature. All you really need to be is Physical.