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Washington Regional

Washington Regional

www.wregional.com
What is your customer experience with Washington Regional?

Washington Regional Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Washington Regional has a 1.4 star rating based on 2 customer reviews. Consumers are mostly dissatisfied with service diversity and high price level, and the rating distribution is entirely unfavorable.

Key Takeaways for Future Customers

  • Expect long ER waits and inconsistent care when reading Washington Regional reviews.
  • Prepare to advocate for follow-up and clear discharge instructions.
  • Customer service concerns are frequently mentioned; bring a support person if possible.

Negative Feedback / Risk Areas

  • Repeated reports of rude or inattentive ER doctors, notably Dr Chandler, and rude or sleeping nurses.
  • Delays in diagnosis and treatment, poor follow-up, and inconsistent staffing raise safety concerns.
  • Frequent Washington Regional customer complaints about responsiveness and quality of ER care.

Positive Feedback

Some individual clinicians received praise, with Dr. Hightower and Dr. Nadeem noted for caring, attentive care.

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Show reviews that mention
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Anonymous
map-marker Fayetteville, Arkansas

DVT blood clots

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AI Highlights
  • - Ultrasound found DVT; ER recommended treatment.
  • - Walked to ER without wheelchair, four hours wasted.
  • - No follow-up or care instructions.

Referred to Admissions for ultrasound of legs for dvt bloodclot. Found dvt blood clot.

Admissions recommended ER for treatment. Walked from admissions to ER no wheel chair to transport. Got to ER a total 4 hrs wasted time & money. RN hooked up blood pressure cuff too tight on upper arm.

Dr Chandler not a bit concerned in patient care none whatsoever. Dr never chkd vitals never listen to my lungs etc. Never looked at dvt leg just came in ER room said he ordered renal blood test if it was okay I was going home with Eliquis. I set on edge of bed the entire time playing on iphone.

My legs were never elevated or nothing.

I was sent home with no referral or follow up no instructions for care of dvt. Dr chandler instructed me to verbally to go on with my daily routine as normal no restrictions or suggestions. Waste of money for ER care waste of my time.

Enter at your own risk at ER at WRMC especially with Dr Chandler on duty a person could die in his care. Not much of a Dr.

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ANNE M Clp
map-marker Fayetteville, Arkansas

Not good

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AI Highlights
  • - A 93-year-old was sent home after a fall with six ribs and a punctured lung; x-rays were missed.
  • - Readmission; a lung tube was placed.
Updated by user Oct 28, 2018

Could have a lawsuit against the doctor who initially read the x-rays, sending an obviously distressed and seriously ill and very frail and old person home without treatment or provision of care!!!!! No concern for that person at all!

Original review Oct 28, 2018

Dr. Chandler sent a 93-year old friend of mine back home after she suffered a fall and broke six ribs and punctured her right lung.

He did not see on the x-rays that she had broken ribs and a punctured lung. Another doctor later read the x-rays and called her back the next morning. Meanwhile after she was sent home she suffered a night of breathlessness, dizziness, and pain!!!!

After she was readmitted the did a procedure in her lungs (inserted a tube) to drain fluids and reinflate her lungs. Sent her upstairs where she got some care by a different nurse every twelve hours.

Different doctor every day too.

No consistency of care. Some nurses were good, others uncaring and inattentive. I always felt I needed to be with my friend or else the medical staff would not check her condition. Never had a nurse come in to check her condition and see how she was feeling.

They would only do that if we asked her to. Many other things to mention.

Would not recommend this hospital. Sad

View full review
Anonymous
map-marker Fayetteville, Arkansas

Some of the ICU nurses are very rude!

AI Highlights
  • - ICU nurses were rude.
  • - One nurse said he could do whatever mom needed.
  • - My brother caught mom's nurse sleeping while her machine went off.

My mom has been in ICU and some of the nurses are rude I absolutely hate that we half to tell them when their own patient needs help or needing suchened they must be lazy because there was one nurse said he could do whatever my momma needed. While there my brother was staying nights an caught my mom's nurse sleeping while her machine went off.

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Anonymous

This is by far the worst hospital...

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AI Highlights
  • - My son was in pain and initially diagnosed with abdominal pain for 7 hours.
  • - Later at Springdale, he was diagnosed with a hernia and needed surgery.

My son had a hernia and they did nothing for him, he was in pain and they diagnosed him with abdominal pain 7 hours later.... I took him to springdale hospital 6 hours later, they said he had a hernia and needed surgery.....GO to springdale hospital if you WANT quality care because Washington regional will not give you the care you need nor do they care.

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Anonymous

DR CHANDLER RUDE

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AI Highlights
  • - Dr Chandler in the ER is rude, inconsiderate, and unhelpful.
  • - They waited 4 hours; he said there was nothing he could do.

Dr Chandler in the ER is the rudest most inconsiderate and unhelpful doctor i have ever come into contact with. will NEVER let him come near me again.

waited 4 hours for him to say “we can’t do anything for you. what do you expect me to do?”

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Anonymous
map-marker Fayetteville, Arkansas

ER DOCTOR CHANDLER VERY RUDE

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AI Highlights
  • - 61-year-old woman fell, was knocked out, woke with dizziness and a forehead contusion.
  • - At WRMC ER, Dr Chandler treated her as a drug seeker and left.

I am a 61 year old woman who tripped and felt flat on my face on the concrete. Knocked myself out.

Woke up with severe dizziness along with a contusion on forehead. Went to WRMC ER and was treated by Dr Chandler as a drug seeker. Left us in the room while he went to dinner. The nurses couldn't even find him.

I have never been knocked out before.

How dare he treat me that way. Very rude and disrespectful.

View full review
Anonymous

Horrible treatment

AI Highlights
  • - Pain meds were delayed from 10pm to the next day.
  • - A staff member yelled at me, hit me; I reported it; the staffer was fired; Dr. Nadeem was caring.

I was in severe pain. I started asking for my pain Med at 10p.m.

I continued asking at least every hour I did not receive anything until the next day at 1215pm finally I accidently spilled a cup of water on my bedside table which ran off onto my bed. I pushed my call button and asked if someone could come come change my bed. A young girl came in yelling at me saying she was tired of taking care of me and tired of changing me. I responded"Sounds like to me maybe you need a different job".

She then hit me in the mouth splitting both my upper and lower lip. I did report her to the director of nursing the next morning the girl was fired. The food was ok by no means the best but edible. The only positive thing I can say is my dr wasFantastic he was caring.I just wish he had a private practice.

His name is dr. Nadeem a fantastic man that cares about his patients and people in general.

He was the best part of that hospital My heart goes out to anyone that has to go there! I will never go back to that hospital if given a choice I would recommended anyone having a loved one there to transfer them out to Mercy or another please that will care for and treat their patients with respect and care they deserve!!!

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Jayveon Mjc
map-marker Fayetteville, Arkansas

Washington regional Fayetteville Ar. rude and disrespectful of theor patient's

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AI Highlights
  • - Waited from 11:45pm to 6:20am for my 5-year-old daughter.
  • - Staff were disrespectful, including Jesus Rodriguez.
  • - Not allowed in hallway outside daughter's room.

My 5 year old daughter went in there at 11:45p.m. -12:00 am and was just released at 6:20am.

They treated us like *** and Jesus Rodriguez was very disrespectful and it was all over me asking for a dose of Tylenol for my 5 year old who needed it and also informed me that I couldn't be in the hallway outside of my daughters room because they talk about patient's. Hippa should have a talk with this place and also they should go back to school and learn a little respect for their patients .

I will never take my children back there and I wouldn't recommend anyone going there unless you are wanting to die. I also witness a young lady that was unresponsive it took them 45 min to an hour to get her back there idk how long once she was back there but wtf

Pros:
  • When we got to leave
Cons:
  • Staff
View full review
LAC L

Dr. Randall Hightower in Fayetteville, AR is the BEST!!

AI Highlights
  • - Pregnant and grateful for Dr. Hightower's care.
  • - Dr. Hightower is caring, patient, and responsive to questions in NW Arkansas.

Just found out at my appointment with Dr. Hightower earlier today that I am pregnant with our first child.

Thank you Dr. Hightower. Me and my husband are new to the northwestern Arkansas area and you have been a blessing to each of us. We would like to thank you for the great services you have provided us, and we know you will continue to be there with us through it all and help deliver our new bundle of joy.

Very caring, patient and kind doctor.

An expert who is not afraid to answer all of our questions and take that extra step. THANK YOU!!

View full review
12 comments
Guest

MARRISSA

Unfortunately these things happen with fat people. There was this party at Mcdonalds. There was this fat lady she must have weighed close to what Mrs Lea weight. Four children were too close to the cake. She wanted to eat the cake in one sitting and she ended up swallowing the children as well.

However it appears now that Mrs Lea is angry at Randall, she keeps insisting she is pregnant and that is why she is getting fat but he said it is from overeating.

Guest

I will go on record here as i feel as I should......Ms Lea ate my children too.......One night I was in Burger King and my children were playing in the playground, in the whole restaurant there were only 2 families eating. Mine and hers.....my kids disappeared and when I looked at Ms Lea again her stomach was a lot bigger then earlier in that night!!!!!

BEWARE!!!!!!!!!!

Patrick Nkk

if MsLea finally left her house to go to the doctor, something other than fast food for once, then he made a mistake. when he did the ultrasound, he was either picking up a cow that MsLea had swallowed or he found MsLea's second half of her split personality.

Guest

Omg poor kid. I hope that kid gets taken away from you.any *** can have a kid but i weep for his life with you.

Guest

I do exist, but the reason that I am not defending her is because she raped me to get me pregnant. I was depressed because my coworkers laughed at me because she made a fool of herself in the Roger's store this time.

They said what did the Springdale store finally find out that I was a janitor and had no power over anyone. Anyways they kept laughing at me because of my wife so I had to hit the bottle. Little did I know that she grinded up my Prozac and her Ritalin and put it in my vodka. The next thing you know I was half naked and she was throwing up in the toilet every morning.

I don't want to have a child with her. Most likely it will turn out like her. I already have one embarrassing problem in this family. Plus this is not her first child.

I refused to take her to Mcdonald's so she ate our other children. This is like our 16th child, it will be our first child who makes it past the age of one if she does not eat it first.

Patrick Nkk

so eating fast food 10 times a week isn't the usual for you? then what is the usual?

learn how to cook, you lazy trailer trash. and find a real man instead of making up your precious Bernie. because I don't see Big Bernie defending you on here.

maybe he's not a good husband? oh wait, he doesn't exist.

LAC L

We don't usually eat fast food. Just on occassion. Usually it is just something like a frosty or a Mister Misty too.

Patrick Nkk

okay, psycho *** that doesn't mean that you just read the doctor's name out of the phonebook or something. you'll never be fit to be a mother.

for one thing, you have no husband. and a kid watching his mom make up fake stories on the internet and always having to eat fast food is no life for a kid.

LAC L

No honey, go google Dr. Hightower in Fayetteville, AR. He is a real doctor.

Patrick Nkk

nice try MSLEA but no one is buying your fake stories. you aren't even capable of being a housewife.

how would you even take care of a child? show him/her how to treat people like garbage and feed the child fast food every day? you're not pregnant, you're just making up yet another story because you want us to believe that your stories are true. and nice fake doctor name by the way, Dr.

Hightower? I think that "doctor" needs to prescribe you something for your insanity.

and thank you Bernie, we already know the truth about MsLea. there's not one person on here that believes any of these ridiculous fiction stories that Lea likes to tell us. now I'm waiting for MsLea's next comment to say something like "I am pregnant and very happy!

Hightower is a good doctor. that fake person is not me.

it doesn't say Springdale!" and then she'll stop there because she's too dumb to post more than a couple of sentences. which proves even more that she's not pregnant because how could such a simple minded *** take care of a kid if she's an immature little ***

Guest

Hello, Mr. Lea here again.

I am very worried about my wife. She is once again passed out on the couch after consuming a bottle of vodka. What she didn't tell you was that she flipped out on Dr. Hightower once he told her that she would have to give up the pain killers and alcohol during her pregnancy.

She threatened to have him fired, even though I work at Wal-Mart and not the doctor's office.

I'm worried that my baby will turn out worse than me all because of my wife. For the time being, I will be leaving my home because once my wife finds this comment, she will come after me with a rolling pin (she doesn't know that rolling pins are to be used for cooking. She things they are made for beating your spouse).

Please keep my baby and my life (to a lesser extent) in your prayers.

-Bernie (aka Mr. Lea)

Guest

Congratulations! I'm sure you will have high hopes for your new baby! With the proper parenting, your child will go far.

With your parenting, your baby will replace your husband as a Wal-Mart Home Office janitor.

View more comments (11)
Lea Lum

Dr. David Magee Lied - Treated like a prisoner

AI Highlights
  • - Accuses husband of lying about staying late to clean a mess.
  • - Test found marbles in the large intestine; doctor questioned how.

Yesterday my husband came home late from his job at the Wal-Mart Home Office. He said there was a massive mess in the ladies room and he had to stay late to clean it up. I knew right there that he was lying because HE IS NOT THE HOME OFFICE JANITOR! When I started to yell at him for lying to me, he asked "What crawled up your *** and died?" I immediately believed my husband because I haven't been able to make stool for 3 days.

I went to go see Dr. Magee, who specializes in rectal health. When I told him my problems and that something must have died in my large intestine, he looked at me like I was an ***. HOW DARE HE? I AM THE CUSTOMER!!!!!!

Anyway, he determined that I would need tests to determine what was causing my blockage. His assistant asked me to remove my pants in the testing room. I CAME TO THE HOSPITAL FOR A CURE - NOT ARKANSAS STATE PRISON FOR A LIFE SENTENCE. DON'T THEY HAVE RADAR AND SONAR TO LOOK INSIDE ME?

The doctor then performs his test and found marbles in the large intestine. He then had the nerves to ask me how they got in there! How would I know?!? I didn't ask for this type of Spanish Inquisition and demanded a refund of my co-pay. The medical receptionist laughed at me. She must have been 25 so therefore she must be an ***. I am going to have her fired. Customer service is not alive at Washington Regional Medical Center.

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6 comments
Patrick Nkk

MsLea, you should be flattered because the original post is probably something you would do anyway. fake loser.

Guest

Do you have proof it is Big Bruce impersonating you retard? Chicago like Springdale is a very highly populated town. Just like you claim you are not Blackdontcrack, I do not believe Big Bruce wrote this.

Guest

Sorry, I thought I remembered you having Chicago as your location. Whoever this is I am sure Dr.

Magee wouldn't like a false negative report written about him. Admins need to delete this thread.

BigBruce Jhc

So, MrsLea01/TheBadServiceWarrior/Lea/TheOneAndOnly/MrsLea or whatever you are calling yourself these days, you are accusing me of using your username. However, the location states that the name was from "Chicago, IL".

Using your own words, "You can't change your location on here, ***. You are stealing my username to annoy me." So, if if you can't change your location on here, explain how I can post using your name with the location showing as Chicago, even though I have never posted with Chicago as my location.

Guest

Shutup imposter from Springdale. It must be IHateStupidCustomers, BooFrickeyHoo, Jedi Knight Ethan, AND BigBruce impersonating me. Listen up imposters - I AM GOING TO SUE YOU FOR ELEVENTY BILLION DOLLARS FOR HURTING MY FEELINGS.

If it doesn't have "01" after my name, it isn't me.

Dr. Magee is real, but I shouldn't have to take my pants off to have my anus examed. THAT'S WHY WE HAVE SONAR AND RADAR!

LAC L

Nice try on impersonating me, Big Bruce.

View more comments (5)
mrslea

Doctor David Magee lied again.

AI Highlights
  • - I am pregnant; he said weight gain is due to overeating.
  • - He said I am a virgin and sex with a vibrator or blow-up doll cannot cause pregnancy.

I went to him because I am pregnant. I notice that I was gaining weight.

He said the reason I am gaining weight is not because I am pregnant but because I am overeating. Yeah right the reason I am overeating is because I am eating for two.

I told him that I am pregnant because I used my vibrator and *** the brains out of my blow up doll. He said that I am still a virgin and there is no way that I can get pregnant and making whoopie with a blow up doll and vibrator cannot get a person pregnant.

The reason I was concerned was because tough I am pregnant I keep having my period.

My husband works at Walmart home office and the employees all think I am a *** if they think I am a bi*ch without PMS wait until nine months later when I am on my period for real I can be a real *** them.

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2 comments
Patrick Nkk

MsLea's new name is Expecting1. what is she expecting? probably a pizza hut delivery followed by a chinese food delivery right after.

Lea Lum

You think you are so funny IHateStupidCustomers, but I got you now! STOP STEALING MY USERNAME!

View more comments (1)

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