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Washington Commanders

Washington Commanders Reviews

www.commanders.com
What is your customer experience with Washington Commanders?

Washington Commanders Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Washington Commanders has 2.0 star rating based on 4 customer reviews; 75% unfavorable and consumers are mostly dissatisfied. Recent recommendations urge resolving customer complaints and improving staff responsiveness.

Key Takeaways for Future Customers

  • Check Washington Commanders reviews before renewing; watch for billing and refund disputes.
  • Expect possible difficulties with ticket payments and account holds.
  • Escalate issues to higher staff if standard channels fail.

Negative Feedback / Risk Areas

  • Unauthorized charges and billing disputes leading to refund refusals.
  • Repeated customer complaints about rude service and slow callbacks.
  • Game day security and reentry problems causing poor stadium experience.

Positive Feedback

Some customers praise individual staff members for helpfulness and professional customer service.

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Media from reviews

Washington Commanders - Pool communication
Washington Commanders - Pool communication - Image 2Washington Commanders - I've been scanned out my money
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Sebastain Vzh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Arlington, Virginia

2026 season tickets

AI Highlights
  • - I don't want to renew tickets next year, but they charged my account.
  • - They can't refund; renewal was emailed and I didn't get a phone call.

I don't want to renew my season tickets for next year and they are making me pay for them. They took money out my account and told me they can't refund me my money.

I didn't receive a phone call about renewal. They told me it was sent by email.

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Michael M Nxw

Season ticket payment

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Cannot resolve a small season ticket late payment that was not over thirty days, and I was told that my seats would be pulled from that issue.

User's recommendation: Resolve the customers complaints and stop putting them off the phone with nonsense answers

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Sarah A Bbh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Pay terry I’m a die hard fan and we can’t have him leaving

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Adam Peter sucks. We need to pay Terry.

I'm actually so done if they don't pay Terry. Terry is my favorite player.

I have jerseys, pictures, everything, autographs. I just need him to stay.

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Miquela Ltz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Experience at northwest stadium sunday

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AI Highlights
  • - I forgot medication in the truck and was told I could return at the gate.
  • - Later, another gate denied reentry, saying policy wasn't communicated.

Went to a guard at the gate yesterday for the skins eagles game and explained I had forgot some medication in the truck. Dude without hesitation said oh of course you can go get it.

After retrieving the medicine I came back to the same gate and the gentleman that told me that was nowhere to be found, and none of the other guards were allowing me back in. They then proceeded to call some guy to the gate that makes ultimate decision on letting someone in or not and he told me theres a strict no reentry policy and no one told me that and blah blah blah. At this point Im literally begging this guy and he just orders security to drag me off the premises. At this point Im not proud of my actions but I was literally on the *** of fighting 20 cops in the parking lot.

Never been so dumbfounded in my life and was just filled with so much *** anger. Im doing everything I can to make the team aware of how I was treated mostly because of the point . Like why do I have to pay the price for your employees mistake. How many people does this happen to?

What sucks even more is that if this isnt made right I can never support this team again. Ill never go to another game. Ill never buy another jersey. Nothing.

If anyone knows someone that can help this reach the right people please do so! No one should ever have the type of game day experience I had at northwest stadium yesterday.

User's recommendation: Terrible facility, terrible customer service, rude

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Jeromy Uuk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

In need of assistance

AI Highlights
  • - I lost my wife and my job and I am behind on bills.
  • - I've applied everywhere but haven't been hired; I rely on faith and pray, 301861****.

My name is Michael Hart I feel very awkward to even send you this message because I'm a person of pride and faith Unfortunately I'm dealing with a situation that I wouldn't wish on anybody I lost my Wife then my job and everything has to happen to me what I couldn't believe and I'm reaching out to everyone to seek assistance I've applied to almost every where and I still haven't been hired yet and now I'm falling behind in my bills and I rather to ask than to dishonest I am a strong believer in faith and I'm praying that this reaches the right person My number is 301861**** Thank you and God bless

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Laiyla Bkv

The team sucks and the play caller in the booth...

The team sucks and the play caller in the booth is junk fire them as well. Your quarterback and team said they intentionally played lazy. Conclusion none of the players like being on the team.

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Evea Ttj

Question about charge for tickets

I need to speak directly to someone who can respond about a charge for my tix. 240418****. Please call me

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1 comment
Guest

It will never happen.

Anonymous
map-marker Mont-Tremblant, Quebec

I CANNOT RATE THIS COMPANY AS MY REQUEST IS A PERSONAL ONE AND HAS NOTHING TO DO WITH THE WASHINGTON COMMANDERS.

I want to thank {{Redacted}}. All I would need is his email address.

Thanks.

{{Redacted}}. My cell is +151********.

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Anonymous
map-marker Ashburn, Virginia

Parking pass

My issue is not resolved. I am waiting for a call back which I hope happens and they dont blow me off

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1 comment
Guest

It's been two months. How did that call go ?

Anonymous
map-marker Atlanta, Georgia

Pool communication

AI Highlights
  • - They were cheated out of money by Dawson, Anthony, and Ryan.
  • - They claim managers are not paying; they are a 61-year-old, disabled Redskins fan.
Washington Commanders - Pool communication
Washington Commanders - Pool communication - Image 2

I was cheated out my money by Mr Dawson Mr Anthony and Mr Ryan and now the chief and everybody else that is manager of the Washington commanders paying me no man and I've been a Redskin fan for years since I was for 15 and I'm 61 disabled and I don't have money like that they lied to me all three of them told me three different stuff

User's recommendation: If you really love the team go to the head person cuz everybody else on staff under him a liars

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1 comment
Guest

You failed to tell us what happened to incur your wrath. I've never liked football and I'm not surprised to see that they have started biting the hands that feed them ; not a great idea.

Gladys W Jir

I've been scanned out my money

AI Highlights
  • - I was told to pay in full before I could get any tickets.
  • - I was told I was paying for 2023 after starting in May 2022.
Washington Commanders - I've been scanned out my money

You all lie to me I was told to pay in full before I get any tickets and I was also told that I was paying for 2023 cause I started pay in May of 2022 Mr Dawson Mr Anthony and Mr Ryan all told me different stuff

Loss:
$1

Preferred solution: Full refund

View full review
1 comment
Guest

I wouldn't send them a nickel. I don't watch football for free much less pay them. So rest assured they can't steal from everyone.

Ridge Hll

Renewal

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Was able to renew my season tickets without any problems. Veronica was very professional, upbeat and helpful. Keep employing people like her.

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Anonymous
map-marker Tampa, Florida

Ticket payment

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I didnt realize I had called from this site. I saw a number which I couldnt find in the app and used it

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Milner B

I lost my keys

Good morning. We was yesterday 11/27/2022 at the fex field enter side 224 seat 18 /19/20 and I lost all my key if u found it text me or email me. Thanks

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