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Poor Service and Basically a con

Placed a Warranty claim on my van in March following all instructions, chased regularly to be told at that they wanted another inspection of the van before authorizing any work. At the beginning of June to then have the claim refused as they state that the problem must have existed before, although they only found it by looking at a carbon mark inside the engine but no messages on desk or recorded in diagnostic basically a monthly scam who will find a way to no repair your vehicle.d put the Avoi

User's recommendation: Avoid.

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ID
#2608220 Review #2608220 is a subjective opinion of poster.
Location
Paisley, Scotland
Preferred solution
Deliver product or service ordered

Will use any excuse not to pay out

Warranty wise will use any excuse not to pay out on a claim. When the repairing garage made a mistake in the authorisation process and unwittingly completed repairs without an authorisation code, Warranty wise refused to pay out. They didnt bother to investigate whether the claim was justified or if the repairs were necessary or covered by the policy, they only cared about the box ticking of the garage.. I strongly urge anyone considering a used car warranty with these people to think long and hard whether they really need the headache of wondering if warranty wise will pay out as per their obligations or will they use any excuse not to. if you can afford to foot repair bills I suggest saving your premium and just paying for repairs as and when necessary, because ultimately this is what you will be doing. I do not recommend warranty wise, and have already managed to advise a number of acquaintances to avoid.

User's recommendation: Avoid.

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1 comment
#1918818

Many people fall for these warranty plans for appliances, autos, homes, etc. Even Consumers Reports says they are all not recommended.

As you said, save your premium money and then just pay for any repairs yourself. You will be money ahead.

ID
#2147024 Review #2147024 is a subjective opinion of poster.
Location
Telford, England

Short Review on August 11, 2016

Car needed new front Caliper. Warranty wise agreed to pay them deducted over 300 pounds from the claim leaving me 38 pounds. As I'm pay as you go they have tried every wriggle to get out of paying a valid claim. I'm not taking them to small claims court. Do not use this company this will *** out your money and no pay on a claim.
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ID
#898480 Review #898480 is a subjective opinion of poster.
Location
London, England
Reason of review
Problems with payment

WILL NEVER USE AGAIN OR RECOMMEND

Warranty Wise has felt like a *** from start to finish. We had 3 company vehicles covered and once your money is taken it seems they just find ways not to pay out and/or extract more money. We eventually got one claim partly paid for after threatening court action. The 2nd claim paid for the part through a certain place and about half the labour. Be warned they go by book hours on a job not what the garages say. Then you have to find a VAT registered mechanic willing to use the part they supply within the time they give (also won't cover basic items also needed to complete the job like pipes, oil etc). Now the trucks are being sold we've tried to transfer the remaining warranty to the new owners but even then they want a £35 admin fee for the privilege, obviously they wouldn't refund the remaining unused balance. You're better off putting some money aside each month and using that towards repair bills. Least you know you can use it!
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ID
#886745 Review #886745 is a subjective opinion of poster.
Location
Ireton Wood, England
Reason of review
Bad quality
Loss
$4000
Preferred solution
Nothing I've given up

Warranty Wise - Fraud Company Review from Edinburgh, Scotland

guy dont trust 95% positive feed back of warrantywise they are fraud. its their own gang who left positive feed back. They are fraud I am another victim of WW
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1 comment
#1389409

Warranty wise insurance isn't worth the paper its written on. These people will take your money then when you make a claim they will just say its down to wear and tear.

If you buy a car say at least 12 years old then technically every part on your car will be subject to wear and tear so you have no chance of any claim.

They also prey on women claiming and fob them off with the excuses above to make them go away. This company needs to be investigated and dealt with in the proper manner.

ID
#519127 Review #519127 is a subjective opinion of poster.
Location
Edinburgh, Scotland

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

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New Reviewer

Rubbish service, declined claim for odd reason in terms and conditions.