Manufacturer: Warranty Direct Category: Warranty Clear all filters (16 of 16 reviews match)
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We have a real issue the oil pump failed and Warranty Direct has put off deciding if they will pay for and demanding that I pay for over 2500 dollars of diagnostics and has not provided the rental coverage and now wants more diagnostics that I am responsible for. My mechanic is disgusted and has said that he has worked with many extended warranty companies but one as deceitful as Warranty Direct. Save your money DO NOT BUY THEIR SCAM policy...
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1.2
I didn't like
  • Liars
#954372
I had a contract with Warranty Direct for a liitle over 4 years with 46000 miles left on the contract. I didn't have any issues with filing claims but what I did have an issue with was when I sold my car. I was told to fill out the cancellation form and have it notarized. I faxed the forms to them and followed up to find out what my refund would be. I was told no refund was due. I asked if they could email me a breakdown of the calculations....
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2.8
#931331
We purchased a $1265 extended warranty, which we NEVER used, from Warranty Direct (WD). We owned the car for 69 months, under a 72 month warranty. When it came time to sell the car I emailed WD a request to cancel and refund any remaining monies- which was of a small amount ($65-$70). At first my phone calls and emails- went into a black hole. The only way I finally got action from WD was to do all future correspondence by email to:...
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Warranty Direct Car Warranty Review

#900568
1.2
They are a blindsided business and don't pay like they supposed but instead try to convince me that I was over charged.what bmw shop you know charges under 100 dollars for labor. Nor in my contract does it states a reasonable price for parts.
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Warranty Direct Car Warranty Review

#857818
I've been with warranty direct did over five years and can say I've been very pleased to date. I just recently purchased s extended warranty on Lincoln Navigator and it very pleased. Fred Doughty
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Warranty Direct Car Warranty Review

#840943
1.0
I have a powertrain enhanced warranty and they won't fix my car. I'm paying and the seal and gaskets are leaking causing my car to smoke and they could careless if the engine blows. I would not recommend them to anyone.
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I have a 2003 Infiniti G35 with 128,000 miles excellent condition.I was told I have $12,000 coverage for the next 5 years. I had an transmission problem so I called Warrenty Direct to ensure if I need replacing transmission I am covered. No only $2,200 for trains problem, trans is $5,500 at Infiniti! I went to trans shop it was the valve body $2,100. They paid me $300 less than I thought because part more expensive than average price. It was...
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I have a 2008 BMW 750Li.I purchase coverage a couple of months ago. I had to wait the 1st 30 days before coverage kicked in. However the 1st claim a tried i had transmission failure. I took it to a reliable specialist they requested a freeze frame data report from the shop. They did not have the capability to run the report. So i could not provide that. I accept that. i submitted a 2nd claim (alternator). this time i took it to an authorize BMW...
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1.1
I didn't like
  • Policy has double stanards
  • Did not cover new part when needed
  • I still had to pay hundreds more to get the car fixed
#891015
Warranty direct is a scam to no end...they try and find every loophole not to honor their service...customer Dis Service rep name Tyreke had the audacity to say most mechanics used previous experiences to make assumptions why cars have issues..he also stated because the mechanic didn't tell him they broke it down to find the issue and because he said O ring..my claim was denied. The sales guy told me everything internal regarding the engine was...
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I purchased an extended warranty on the used car I bought. I wanted future possible repairs paid for. The plan was paid in full. I took my car in for a repair I thought was a covered item, only to discover it was not! Per a CSR from WD, normal wear and tear on parts is not covered. With that in mind, they can deny Any repair for that reason, and not pay any claims. I purchased the coverage for exactly that reason,was told by the sales rep all...
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1.0
I didn't like
  • I still had to pay hundreds more to get the car fixed
  • Did not see that auto was repaired as promised
  • Misrepresentation about coverage
#863992
Horrible Company !!! I started having problems with my transmission not wanting to go into 3rd gear when it heats up, Took my car to a very reputable Dealership to have this matter checked, was told full internal failure. Warranty direct informed the service center that I must authorize and pay for a complete diagnouses of the specific failure, This being done by completely removing the transmission and taking the transmission apart and going...
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I just cancelled my contract with Warranty Direct. The refund I received was truly unexpected. I received only 34% of the amount I paid into the contract, which was in excess of $1800.00. When I called to inquire about this, I was told to refer to the contract by lines regarding refunds. I must say this was a waste of my money. I never filed any claims with them but it appears they certainly were going to make sure there was a reward for ...
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The worst warranty to purchase. My car has been in the shop twice and each time the part is not covered. I called to inquire about the repair not being covered and I was told that I was covered under a different coverage. Wrong I have all my verifications stating what I am covered under. I need hubs replaced sway bar and the accelerater pedal. But nothing is being covered. I'm thinking of calling a class action suit on the fraud deal they...
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Anonymous

Anonymous good I hope you do Ill be happy to back that because the same bull *** happend to me. this is a fraudulant *** scam!!

Anonymous

Anonymous I can't say the complaint was completely resolved cause I still had to pay for a part that was part of the accelerater over $400. I just would never recommend anyone purchasi...