Manufacturer: Warranty Direct Category: Claims Clear all filters (3 of 3 reviews match)
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BUYER BEWARE: I researched many different warranty companies and finally decided to go with Warranty Direct for two particular reasons: (1) they warranty the vehicle for repairs up to $12,000 rather than simply the value of the vehicle. In other words, if the vehicle is only worth $2000 they will still pay up to $12,000 in repairs;(2) they were considered by their competitors as a recognizable company. I decided to sign up and I understood that...
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h.kitchener

h.kitchener Wait and see what the attorney can do for you, but I seriously question whether you knew the vehicle had a problem and signed up for the warranty coverage, waited the required...

1.9
I liked
  • Cheaper than buying warranty from dealer
I didn't like
  • Dishonest business practices
  • Lied about coverage
  • Did not cover new part when needed
Warranty Direct stated that they were “Not sending a new, refurbished part to replace the radio console, but rather a used part.” This is not what I expected when purchasing the Warranty Direct extended warranty. Who replaces a part on a Mercedes Benz with a junk yard used part? When the repair facility received the used part it was locked and no password was provided. I called Warranty Direct claims and spoke with a person who said that they...
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1.3
I didn't like
  • Lied about coverage
  • Misrepresentation about coverage
#985469
Scam!Absolute garbage and lies. They gave me the run around when it was time to pay up for coverage. They said they have to send a field agent to review the claim which will take up to 72 hours. Cancelled it and paid for my repair out of pocket because I can't be without my car for over 3 days while they *** each other off to decide how to *** the consumer over.Can't wait to see them on American Greed .
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