Manufacturer: Warrantech Category: Warranty Clear all filters (17 of 17 reviews match)
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The first time my refrigerator broke down it took about 2 weeks to respond back to me and almost 3weeks to get my refrigerator repaired. This time same problem on the refrigerator 14 months later could not get a hold of anyone. Got bounced to several phone numbers with no help. Went to HHGregg where I bought the refrigerator and someone was going to call me within 24 to 48 hours. It is now 72 hours. I gave up and took my business elsewhere. The...
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1.0
I didn't like
  • Run around
#886669
For 12 days I'm awaiting to fix one year old refrigerator!!! There no way for any person to purchase this services from this company even if its free!!! I had lost my food, lost my patient and long suffering in this hot weather, kids suffering and this company insists to let you suffer. PACIFIC owned by Best Buy, and PACIFIC provide this services utilizing this company for extended warranty! So, best Buy as well PACIFIC both can't manage...
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1.0
I didn't like
  • All of your services
#859241
I initially purchased a refrigerator from HHgregg in 2012. We purchased an expensive one so we wouldn't have to think about getting a new one for a number of years. Right away, we started having problems with it. We had numerous attempts at repairing it but in 2014 we received a new refrigerator. This April that new refrigerator broke down. We went through even more red tape just to get someone out to look at it. First repair person said...
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1.5
I didn't like
  • Poor customer service
  • Documents sent seem to disappear and then reappear
  • Customer service
#848787
J have been without a working refrigerator for over a month now. I purchased an extended warranty and after 4 attempts the techs have been unable to repair. They are refusing to replace the unit and don't return my calls. There warranty company is even worse than they are. Warrantech is completely incompetent and they NEVER seem to have any answers and refuse to resolve my issue. My daughter has a special diet and I have had to go through...
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The compressor of my 4 year old LG refrigerator blew up for the second time over 3 weeks ago. After being told that my 5 year extended warranty did not cover this second repair, Warrantech back tracked and decided to fix the unit in spite of my vehement protests that I certainly owned a lemon. After 3 weeks of being patronized by a wide variety of customer service (sic) agents as their supervisors were always in meetings, I was informed by the...
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