Manufacturer: Warrantech Category: Warranty Clear all filters (17 of 17 reviews match)
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I purchased several appliances two years ago with an ESP from Warrantech. In July of 2016, my refrigerator started having difficulty cooling (hovers between 42-46 degrees). I called Warrantech customer service and they connected me with a local appliance repair company. The company spent five months and three service calls trying to fix the refrigerator (replaced boards, fans, front control panel, etc), but to no avail. I asked CS at what point...
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1.0
I didn't like
  • Unwillingness to honor warranty
  • No callbacks
  • Poor communication
#997941
Purchased extended warranty for Refrigerator from Best Buy. OMG this is one of the biggest scams ever. Sub contract with companies that never show up and when they do the problem does not get fixed. It gets better... try calling customer service and asking for a supervisor. Nicest people ever who could care less or solve any problems. Then tried complaining to Best Buy who no longer uses this company and also could care less. My advice don't use...
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Anonymous

Anonymous I agree - pacific sales at new buy... never again..steeted customers to incompetent extended warranty company.. 20 days later and still can't buy groceries because I have not ...

1.0
#973330
I filed a claim with Warrantech for refrigerator repair my unit has not been cooking properly. First tech came and went said it is a sealed system defect and they don't work on them. Ok fine called warrantech to see when the person who could work on them would be here. Have to wait on the company to send in their notes. Ok theis was a Friday...... I called on Monday morning and they said they still haven't received anything sometimes it can...
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Warrantech Refrigerator Warranty Review

#864178
2.0
On my 7th visit from repair person on my Whirlpool refrigerator ! Very frustrated! They are required to continue repairs whether they work or not! Good thing We have a few more years on the warranty since our house is being sold!
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Warrantech Refrigerator Warranty Review

#857761
1.0
Promises complete warranty then won't cover repairs They say they are not in contract but never gave a copy of the contract. Very deceptive. Cannot be trusted.
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, We purchased a refrigerator and extended service plan from HH Gregg in Waldorf, MD. The refrigerator stopped cooling late August. After a phone call on September 9, 2016 to HH Gregg we were told the warranty had been sold to Warrantech who then hired A & E Factory Service to make the repair. After daily phone calls to HH Gregg and A & E Factory Service, A & E Factory Service arrived and diagnosed the refrigerator on September 27, 2016, stated...
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It has now been almost 8 weeks since our refrigerator stopped working and Warrantech still hasn't managed to get it fixed. Initially they sent a technician from a repair company not authorized to work on LG refrigerators. After waiting for parts to be received, and then finding that the fridge still didn't work, Warrantech said they would find another company that is authorized to work on LG; so we waited for that company to send a tech, who...
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1.0
I didn't like
  • Unable to resolve repair issue
#919503
We have a Whirlpool Gold Refrigerator. We purchased the 5 year extended warranty. THANK GOODNESS--SO WE THOUGHT! We have had it "repaired" 10, yes 10 times, and we are still losing food, no ice maker, etc. The repairman came out AGAIN about 3 weeks ago and they deemed it non-repairable and forwarded their paperwork to Warrentec. I called Warrantec, MANY TIME (terminal hold) and finally got through to a lady who said that the review department...
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Anonymous

Anonymous Just looking for any updates. We are working on our 6th service call in 6 weeks for our LG refrigerator. I've tried reaching out to hhgregg corporate but they tell me I have...

1.0
I didn't like
  • Being scammed out of my money
  • Run around
  • Supervisor never available
#907794
Purchased a refrigerator on 05/08/13 & extended warranty. Having issues with noise, ice buildup in ice maker, and dripping ice maker. Contacted the Warranty Center on 08/15 and REA services was scheduled to come out the 17th but I was to receive confirmation call the evening prior. After not receiving confirm call I tried to call REA the next day and for hours just got a recording but no return phone call. Called back into warranty center and...
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1.9
#903591
We have been without a refrigerator for 7 weeks. Same story as both of you. They sent out repair person after 3 weeks, deemed unfixable. Instead of honoring the 5 year warranty they punted it over to LG who will issue a partial refund not including the 380 paid for the Warranty. Why should we have to settle for a partial refund when the refrigerator should be replaced in full. Spent hours arguing and weeks living without a refrigerator and now...
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Anonymous

Anonymous We are presently going thru the same ordeal as you! They "schedule" someone to come but the repair company never calls or comes. The one repair person that came doesn't work o...

Anonymous

Anonymous You are *** and occipital didn't read the terms and conditions. Believing the sales person, and not doing your homework makes you entitled to something they don't offer. Sad ...

1.0
I didn't like
  • Everyting its a scam
#899490
We discovered on July 4th our Samsung refrigerator was not working. I called the Warrantech on July 5th they referred me me to a service company (affordable Appliance) I called and they made a apt for me for July 14th. The morning of July 14th they called to cancel the apt because a technician was sick. They rescheduled me for July 23. The did not show up on July 23rd. Called Warrentech again on July 25 and they referred me to another service...
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Anonymous

Anonymous I have had the same issue. My LG refrigerator went out on July 15th I called then warranty department they couldn't send anyone out until the 29th. Once the company came the w...

Our LG refrigerator stopped working on 7/23/2016; called Warrantech that afternoon and was given the name of an appliance repair company in our area. On 7/26 a technician came to our house to diagnose the problem; he ordered a main control board, and returned on 8/6 to install it. When he left, he said if the refrigerator still didn't work, to call Warrantech because they (Antech Appliance, the repair company) are not an authorized LG repair...
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