filters
state:
Show
city:
Show
category:
Show
product:
Show
Today is February 6th. I called Warrantech the first time on January 2nd so it has been 36 days, or 5 full weeks since my dryer stopped working. We are a 5 person family with 3 teenage boys. The problem is not resolved and they don't even get on the phone anymore.. "the wait time to too long so we'll call you back" - yea right! I can't even tell you how many times a supervisor was supposed to call me back. It is obvious to me they do not care...
Read more
I purchased several appliances two years ago with an ESP from Warrantech. In July of 2016, my refrigerator started having difficulty cooling (hovers between 42-46 degrees). I called Warrantech customer service and they connected me with a local appliance repair company. The company spent five months and three service calls trying to fix the refrigerator (replaced boards, fans, front control panel, etc), but to no avail. I asked CS at what point...
Read more
1.0
I didn't like
  • No callbacks
  • Unwillingness to honor warranty
  • Poor communication
#997941
One year to go on 5yr Warranty Dishwasher stopped working, Warrantech couldn't find a service person. After two weeks We had a Manufacturer repair person come in, his opinion the repair would be costly. Replacement recommended. Reimbursement check for service person call, came made out to another individual, to this date we are out $249.00 no new check arrived. Six weeks and three days and so many frustrating calls to people who didn't seem to...
Read more
1.0
I liked
  • Answered the phone
I didn't like
  • Supervisor never available
  • All of your services
#997818

Short Review for December 18, 2016, pc_description

#975514
1.0
I was lied to on several different times. I followed the protocol only to be told that they do not cover. I was lied to Kama I purchase something I could not use, and I will never ever buy another. And I will make sure that everyone else knows that this is a sham
Comment
Show

extended car warranty Review

#959592
1.0
I worked at warrantech and it was the most disgusting place ever the supervisors never wanted to take customer calls and they were rude to employees also everything that they administrate is a scam every claim they classify as pre exciting so they won't fix it plus they use junk yard parts in your vehicle this is not the warranty place you want for your vehicle.
Comment
Show

Warrantech Customer Care Review

#905741
2.0
Given run around Still waiting for repair 3 weeks after problem was reported
Comment
Show

Warrantech Refrigerator Warranty Review

#864178
2.0
On my 7th visit from repair person on my Whirlpool refrigerator ! Very frustrated! They are required to continue repairs whether they work or not! Good thing We have a few more years on the warranty since our house is being sold!
Comment
Show
I have been dealing with the nightmare of warrentech since after thanksgiving 2016. I think there needs to be a class action lawsuit against the warrentech fraud. One day they are replacing, and the next day they have changed their mind, and are repairing vice replacing. Inconsistent, untrained, and customer service personnel that lie to the consumer like taking candy from a baby. Eric Lopez and Marsha Criswell, who are supposed management do...
Read more
Anonymous

Anonymous This was my exact scenario. Repair...replace. Repair..replace ..different message on different day. I agree that a class action lawsuit is needed ..i am three weeks in and ...

1.0
I didn't like
  • Refused to reactivate repair order
  • This company is mendacious deceitful and fraudulent
  • Still waiting
#988405
Very disappointed. I wasted a day at home waiting for the service tech to show up to repair my ice maker on my Samsung refrigerator. The window was from 12-5. At 4:30 i called and was told by a subcontractor that the claim was cancelled as they dont service this area. I asked why I was not notified and they said that was the warranty companys responsibility. I called warrantech and they agreed that the claim was cancelled and had no explaination...
Read more
Purchased extended warranty for Refrigerator from Best Buy. OMG this is one of the biggest scams ever. Sub contract with companies that never show up and when they do the problem does not get fixed. It gets better... try calling customer service and asking for a supervisor. Nicest people ever who could care less or solve any problems. Then tried complaining to Best Buy who no longer uses this company and also could care less. My advice don't use...
Read more
Anonymous

Anonymous I agree - pacific sales at new buy... never again..steeted customers to incompetent extended warranty company.. 20 days later and still can't buy groceries because I have not ...

1.0
#973330
I bought a pair of Beats Studio headphones and this warrantech warranty. There was a issue with the ear piece, and I asked them for help. They took more than a month to link my account with the head phones. After that, they asked me to send them the device. I sent them the device more than a month earlier, and they have been stalling ever since. I have sent more than 30 mails to this lady named "Tami F". She has been saying that they would send...
Read more
1.0
I didn't like
  • Refused to reactivate repair order
  • This company is mendacious deceitful and fraudulent
  • Warranty contradicting
#973117
Very good company I found for purchasing extended warranties. I have been to this company at least two or three times in the last month. The entire staff is super friendly! Love this location! I always purchased an extended warranty from them. Recently I bought an extended warranty for my dishwasher from them. One day I notice that my dishwasher doesn’t working properly and make lot of noise. I think something stuck in it. I called them and tell...
Read more
Anonymous

Anonymous This is a fake review. Read the grammatical errors.
Fake and false review !!!

Warranty my wife and I purchased through Warrantech was supposed to replace lost or stolen glasses. Instead after we payed our deductible, to our surprise they only gave us a portion of the cost to replace the glasses. If your short money, and not by a little...alot, thats false advertising. Well done. words to make it to 100 words is going to take awhile but i guess i just have to keep typing until i meet that magic number of 100 words,...
Read more
#959249
washer just over 2years old. Sent company to repair, changed lid lock -not working Came back after 2weeks with part from warrantech- wrong part - no washer 3weeks came back with correct part installed but still problems no washer 1 month Warrantech buys out washer, sends check but in my old company name. Called Warrantech says they closed account nothing she can do about reissue of check. I'm stuck with ***ed up washer and check that I can't...
Read more
1.0
#957475