Warn Industries
Warn Industries Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Warn Industries has a 5.0 star rating from 1 review; consumers are mostly satisfied but reviewers note bad customer service, no listed pros, low price level, and a recent recommendation to "Look at other options" after a defective remote and recall issue.
Positive Feedback
Customers note the company’s high overall rating and affordable price point in Warn Industries reviews.
Negative Feedback / Risk Areas
- Repeated Warn Industries customer complaints about poor customer service handling a defective remote and recall.
- Expectation of paying more for replacement parts after warranty issues was reported.
Key Takeaways for Future Customers
- Expect good product rating but verify warranty and replacement policies before purchase.
- Be prepared to escalate customer service or seek alternatives if facing defective components.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Warn Industries has a 5.0 star rating from 1 review; consumers are mostly satisfied but reviewers note bad customer service, no listed pros, low price level, and a recent recommendation to "Look at other options" after a defective remote and recall issue.
Positive Feedback
Customers note the company’s high overall rating and affordable price point in Warn Industries reviews.
Negative Feedback / Risk Areas
- Repeated Warn Industries customer complaints about poor customer service handling a defective remote and recall.
- Expectation of paying more for replacement parts after warranty issues was reported.
Key Takeaways for Future Customers
- Expect good product rating but verify warranty and replacement policies before purchase.
- Be prepared to escalate customer service or seek alternatives if facing defective components.
Turn one complaint into a collective action
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Verified Reviewer
Resolved: Defective remote
- - Warn should fix recall and replace remote free of charge.
- - I was told to cut wires and remove batteries; buy hub remote to use wireless.
Company fixed the issue and I have been provided with product replacement.
Since you won't do the right thing I am sitting here with the 12000 pound vr winch on my jeep and a remote that is defective and was told to cut wires in the remote and remove batteries. Not impressed since I paid alot for a warn winch I was buying also for the wireless feature which I no longer have. I called warn and was told to go buy the hub remote. Wow, told to spend more money so I can get my defective warn winch to work wirelessly.
Poor customer service.
Shame on warn for not doing the right thing. Definitely won't be recommending warn to my Jeep friends after this.
- No pros
- Bad customer service
Preferred solution: The replacement remote that is waterproof I was told about by warn.
User's recommendation: Look at other options
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