Warm Impressions Wedding Favors Review

Made an order for shower favors about $130 in 2nd week of february for an event in 2nd week of march. Paid extra for rush shipping. Got the package a week after event. Sent it back with return label and never received a refund. They kept my money, never respond to emails and phone number doesn't work when u try to call. Terrible customer service and a bunch of thieves!
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ID
#795304 Review #795304 is a subjective opinion of poster.
Location
Colleyville, Texas
Reason of review
Pricing issue

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Verified Reviewer
New Reviewer

COMPLETE SCAM!!!!

I ordered favors for my 10/17/15 wedding well in advance. My credit card was charged and then I receive an email weeks later from a lady named Jan saying that the item was no longer available. I asked for a refund and was told she would send me a check. It is now over a month and still no refund! I just sent out an email explaining to this Jan person how unprofessional she is and that I would appreciate a response and most importantly my refund! Instead I receive an email failure notice! My email was successful following up on my refund back on 11/1 but now a few weeks later it won't go through! Stay away from this company! Complete rip off!!!!
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ID
#735776 Review #735776 is a subjective opinion of poster.
Location
Santa Susana, California
Reason of review
Poor customer service
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Right on time!

All 450 items I purchased were delivered quickly and the price could not be beat! What I am pissed about is that I didn't buy more! Extremely Pissed! Well It is a lesson learned. My husband wasn't helping much with picking things out or even being a part of decisions for colors and styles of anything for the wedding. I found that with everything I got from Warm Impressions he actually got involved with the process and said it was because the website was easy to understand and navigate. I Couldn't be happier for the fact that he got involved finally, pissed because it took this to get him involved.
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ID
#625863 Review #625863 is a subjective opinion of poster.
Location
Fort Worth, Texas
Pros
  • Low prices
Reason of review
Fast order processing
New Reviewer

Wonderful Company!