Ward Chrysler Center
Ward Chrysler Center Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ward Chrysler Center has 2.4 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Check BBB ratings before dealing with them.".
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Website and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Ward Chrysler Center has 2.4 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Check BBB ratings before dealing with them.".
Review authors value the most Diversity of Products or Services. Consumers are not pleased with Website and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Carbondale, IllinoisAggravated
Do NOT deal with Ward Chrysler!
My son went there to trade his truck in that he was on with his dad. My son needed a cosigner(that's what he was told) he dealt with a gentleman that he cant remember his name and Christian and he was very nice and made my son and the "cosigner" believe he was trading the truck in for a different vehicle with lower payments.
Sadly, they both signed papers and didn't thoroughly read them because again, Christian seemed very nice and they felt they were getting a fair deal. Well that all crashed down when 3 days later Christian called to inform my son his trade wasn't acceptable because there was to much negative equity (he should have been told that the day of). When I called to inquire with Christian what was going on I was informed the other gentleman was no longer employed there and that he said a lot of "borderline" stuff to my son. So with my husband's name on the truck we went over there a few days later to see if there was anything we could do to get out of it being we really can't afford to take on another payment while raising 6 kiddos.
When we got there any questions I asked Christian was very defensive and tried basically pushing everything off on my son. Unfortunately there was nothing they could do for us with the truck. So we left and just a few days later the "cosigner" found out he wasn't just a cosigner he was in fact the borrower! After Christian told the "cosigner" my son was the first on the loan when he was asked.
My suggestion is before dealing with them go to the BBB website and look for yourself on their ratings.
I get it Christian is just trying to make a living but being dishonest is no way to do that. And furthermore, I know this review won't mean anything to a multimillionaire company, but because of a dishonest employee they are financially crushing a family of 8.
- Very misleading
Preferred solution: Them to make their mistake right with the truck.
User's recommendation: Check BBB ratings before dealing with them.
Unfinished
Call disconnected, wasn’t able to finish discussing my issue.
Mark Ward Kia Staff Review
I visited ward chrysler in carbondale il.after being "pre approved" and contacted by phone several times and a couple emails to set up a time to come in and "finish " the process i got to the dealership a different salesman then the one i had been speaking with who was decent then matt decides to blow smoke typical B.S. lets just say a major waste of time and effort
Great experience will do business again
I was looking for a new car as mine was about to quit and really didn't think I would get approved. They where running a great deal $49.00 plus tax title and license.
I went expecting to only pay that much for a car in store. Mat Palmer was great, he helped me get my Chevy Impala close to what I wanted to pay and 0.00 in store. They stayed late to get me all taken care of and made sure to get me in my car.
I love the car, loved the time and service out of mat. Will shop there again.
Ward Chrysler Center - Employees Treatment Review from Carterville, Illinois
I have never in my life worked for a more violent, degrading and discriminatory business. Having an education and as well, management experience in the past...
I feel absolutely ignorant for having taken that job. They lie to customers, sales people are under paid and forced to work unpaid hours of over time. The management called us in for daily meetings that consisted of name callingsuch as '***, spineless, ***'. 'Eff this, eff us, eff everything'.
Every other word is a vulgar demeaning rage filled 'vent' for them directed at staff. They outwardly admit to being upset for not getting their bonuses due to 'us'. We'd work very hard for them and they would lie about our sales and yell if we even let customers leave to go pick up children, etc. I plan on reporting them asap.
I am a very strong minded individual and can take a lot of stress. The management is literally so horrible that when I would come home from working a 9 hour shift with no lunch break, I was sick to my stomach. I've never in my life been so disgusted by the way I saw other sales people, customers and myself treated. Do NOT buy from them, they will over charge you and put you in a horrible vehicle.
Its all aboutflipping cars for them, they laugh at getting over on people while they wait excitedly to get into their new vehicle.
If no one else has the gall to report them.....I do. It's a matter of being treated with any kind of humanity for customers and employees.
2008 Dodge Ram 3500 Review
Bought a 2008 dodge 3500. With a 4000.00 extended warranty tried to use and found out it had never been paid.To the extended warranty company.
Do I get an attorney or go to the states attorney. Any know what I should do
Ward Chrysler Center - Disrespectful Management Review from Farmington, Michigan
I am a past employee with documented acts of abuse from management that is currently being reviewed by management at the RIGHT places. This place should NOT be in business!
Customers have no idea what goes on behind closed doors. Every deal is a scam.
If you want to sell more cars--take your self off the commercials
Your commercials are very bad. You firsr put your little daughter on there trying to act like a 25 year old.
Then you do a Xmas commercial with a dirty chair. Then you should not ever be on a commercial--makes me not ever want to buy anything from you/ Fess up---you are not to pretty to look at--neither is your nine year daughter. Get a life and realize this is not your cup of tea.Not trying to beat up on you--these are the facts.
Stay off the TV I promise you will sell more cars. The latest commercial--when you tell us how to do math----get a life----duh duh duh ---
Ward hyundai cape Giradeau mo.
Last Saturday my mother and I went to the Hyundai dealer ship in cape and got treated very poorly. The salesman refused to let us look at any car on their lot unless i did a credit application.
I told him that i was not ready for that yet. since i did not know whT THEY HAD. hE THEN WENT and got his salesmanger who demanded that i give him my financial information. He then proceeded to ask me how much money did I have.
This is very rude.
They are too pushy and very unprofessional. Who ever heard of not being ablr to see the car before you buy it.
Ridiculously awful
The service at this place was at best laughable and at worst downright insulting. They squandered my time, promised me a car without so much as a credit check, Chad even told me off at the end of our attempted deal for "making him try so hard".
I felt like my presence was nothing more than an intrusion on a bachelor pad.
Two employees- one of them a manager- got into a very violent shouting match on the salesfloor that quite honestly made me feel unsafe. To sum up my visit: Chad said their sales were so low over the holidays that they were having to "*** off cars" this month- after having the misfortune of dealing with them, I now know why.
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You should have worked better for us loser! Ward Chrysler FTW!
Very true statement by original poster
I worked there for two weeks as a salesman. They are liars and cheats.
One of the other salesman either tried to get me to smoke pot with him or tried to get me to buy some from him. Very bad place to work.
I worked for them in the past and documented everything that happened while I was there. It wasn't long ago.....
I'm with you on reporting them and actually have already been in the process already. Waiting to hear back and turn in my documents.