Unclaimed
Wanna Party Reviews
3
TOTAL REVIEWS
New Reviewer
Pathetic Services !!
I had booked a magician & a games co ordinator from Rajouri garden store for my daughter's birthday party on 221st October. Specific tome of 5.30 was given. When no one turned up at 6 (though i was promised the guys would be there at 5) i tried the owners No. His No. was not reachable. I tried the store landline but the guy who picked up had no clue of what i was talking. The owner apparantly had gone for his cell phone repair. I tried the shop No 15-20 times as the kids were asking for the activities but no favorable response. Finally the magician turned up at 6.45 PM. We had a deadline of 7.30 at the KFC restaurant at Janak Puri. The magician only performed for 15-20 minutes as we had a cake cutting at 7. My advice is guys do not trust them on such things as this might spoil the occasion which otherwise you dad planned to the minutest detail !!
ID
Location
Delhi, Delhi
Service
Wanna Party Party Entertainment
Reason of review
Poor customer service
Preferred solution
Full refund
Wanna Party - Foil Balloons Review from Delhi, Delhi
I had purchased foil balloons with gas from wanna party in august so i kept the foil balloons after the occassion to reuse them, I had gone to the shop for getting gas filled in the balloons on 1/03/2016... They had charged me 200 rupees for gas for 4 balloons 50 rupees per balloon in august... This time they charged 400 rupees and not only this the balloons were not properly tied or something the balloons came down the very next day... I had got the gas filled around 8:30 pm on 1st and in the morning balloons were on the floor... I feel so cheated will never reccomend anyone to buy stuff from wanna party
ID
Location
Delhi, Delhi
Reason of review
Bad quality
No online shopping even though website offers it
I went to the wanna party website on reading this post (http://bpbweekend.com/shop/bpb-review-wanna-party) and ordered some things for my son's birthday. From the looks of it, it seems a fully functional online shopping website. http://www.i-wannaparty.com/index.php I received immediate confirmation of my order after I placed it and as per their process, I was to get an order tracking number next. When I did not get it for 2 days, I sent them an email and called them up. They told me that no order was received but they would send me the items from their Mumbai store. I did get it but it was not what I ordered. When I called the Mumbai store, they said that what I ordered was not in stock (even though their website said 100 pieces available) and that actually the website is not really functional. That is simply ridiculous - why have offer online shopping when you arent even geared up for it. I then called up their head office in Delhi, since the Mumbai outlet is just a franchisee. And was totally appalled by the attitude of the Delhi head. He was totally unapologetic about the fact that the website is infact not meant for online shopping and in his own words" half the things shown on the website are not even in stock".Well if that's the case, you, my friend are guilty of misrepresentation. And if your website is not ready to offer online shopping, then how can it accept an order and even give me an order number ?? There was a complete lack of apathy on his part - no sense of customer service or even a mere responsibility for throwing a person's plan out of gear. Not just that, he disconnected my call in the middle of the conversation and refused to take the call later ! Such juvenile, uncouth and arrogant attitude is not expected. The Mumbai person to his benefit was more apologetic and agreed to let me keep a small part of the order as compensation. This business/ragtag outfit reeks of unpreparedness, unprofessionalism and really bad business ethics. I am completely pissed.
2 comments
ID
Location
Mumbai, Maharashtra
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Wanna Party
Ive been to their store in andheri. They are new and is progressing well and have received very good responses from customers as well as magazines.
Everyone makes mistakes at the beginning. Give them some room to improve and suggest instead of blogging around ruining their name. If you own a store that's just running, you would expect some room for tolerance when u make mistakes, won't you?
I can't say much about the Delhi dude but Mumbai one...gotta give him some credit for the apology and compensation. Instead of blogging your frustration here maybe you could give them some kind suggestions to improve ?
Maybe you can come here.You will enjoy the high quality snd low price!
www.valmall.com
:grin