Wangara Volkswagen Reviews
Wangara Volkswagen Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wangara Volkswagen has a 1.0 star rating from 2 reviews and overwhelmingly negative sentiment; recent reviewers advise to stay away when buying a new car.
Positive Feedback
Free water noted and isolated mentions of staff washing a car; no sustained praise in customer comments, per Wangara Volkswagen reviews.
Negative Feedback / Risk Areas
- Recurring low oil and repeated breakdowns with inadequate technical resolution.
- Poor and dismissive customer service and slow sales attention.
- Lack of accountability from dealer management and unresolved complaints.
Key Takeaways for Future Customers
- Expect to research Wangara Volkswagen customer complaints and escalate to regulators if issues persist.
- Inspect service history thoroughly and clarify remedies for defects before purchase.
- Confirm communication and remedies for warranty, refunds, or further customer service needs.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wangara Volkswagen has a 1.0 star rating from 2 reviews and overwhelmingly negative sentiment; recent reviewers advise to stay away when buying a new car.
Positive Feedback
Free water noted and isolated mentions of staff washing a car; no sustained praise in customer comments, per Wangara Volkswagen reviews.
Negative Feedback / Risk Areas
- Recurring low oil and repeated breakdowns with inadequate technical resolution.
- Poor and dismissive customer service and slow sales attention.
- Lack of accountability from dealer management and unresolved complaints.
Key Takeaways for Future Customers
- Expect to research Wangara Volkswagen customer complaints and escalate to regulators if issues persist.
- Inspect service history thoroughly and clarify remedies for defects before purchase.
- Confirm communication and remedies for warranty, refunds, or further customer service needs.
Media from reviews
Perth, Western Australia
DO NOT BUY VOLKSWAGEN
- - New Tiguan March 2023; towed for low oil at 4,800 km.
- - Towed again at 9,800 km and 14,992 km, advised to top up oil, complaints contemplated.
Got new Tiguan in March 2023. After 4800 km car was towed due to low oil levels.
Explained that this was due to thin oil from factory. In September 2023 (9,800 km ) the car was low in oil again and towed again, after testing a response was that everything is between VW tolerance levels. Car was towed once again last week with 14. 992 km again due to low oil levels.
Reply car is fine all normal. Solution keep toping up oil and let the kilometres run. VERY VERY UPSET. Dealer changing managers and no one takes responsibility.
Look at this this, it explains the real issue https://genesiswestend.com.au/volkswagen-ea888-oil-consumption/
Last resource COMPLAIN with ACCC, or Western Australia chamber of commerce or current affairs (Why not all?).
In the meantime this is my solution SEE THE PICTURES BELOW. I hope someone from VW Wangara send a comment as they only reply to positive reviews not negatives
Julio Rincon
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Perth, Western Australia
Went to VW Wangara to buy a VW Golf sat in 5+ nobody bothered to come and speak to us? I went into the showroom and walked around for 10 mins nothing ?
- - The sales manager spoke for 25 minutes in a dismissive way.
- - We spent $40,000 with a company that wants to sell cars.
After 25 minutes a 'sales manager' spoke to us and was very off hand and didn't really want to sell us a car ? Twenty minutes later we had spent Forty thousand dollars from a company who wants to sell cars?
Preferred solution: Apology
User's recommendation: Stay away if you want to buy a new car.
VW Golf R Special edition
- - Bought Dec 2018 VW Golf R Special Edition for $70k.
- - Seven faults before first service.
- - VW/CA refused buyback; car at VW Wangara; ACCC involved.
Bought a new VW Golf R Special edition in December 2018, cost $70+k. So far it has been back on 7 occasions, all before its 1st service.
It has had a new wheel bearing, new spacers above the springs, a new driveshaft, anew front end off a showroom car, and another repair that is not stated on the repair order. So far it has been at the VW Wangara garage, in Berriman drive, Wanneroo, Perth WA for the past two months. I have had CA try to concilliate, but they refused any conciliation. VW Australia, refused to buy the car back or replace, despite so many faults, and no idea what it is.
I have found both the dealer principal, who incidentally has made one call and washed his hands with the matter, and VW Australia pathetic in there duty of care and lack of communication. The service Mgr offered 2 logbook services, and if the fault occurred again, he would do all he could to resolve. Nothing stating that he was prepared to replace or buy back. I have now gone to the ACCC for resolution, whilst VW do nothing.
For such a huge supposedly German quality company, they have treated me abysmally and think because they are a huge company,they can fob me off and I will go away quietly. VW I will continue to advertise your appalling behaviour and dreadful customer service.
- Free water
- Crap customer service
- Pathetic service
Preferred solution: Full refund
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