Waltonwood Sterling Heights Reviews
Waltonwood Sterling Heights Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Waltonwood Sterling Heights has a 1.0 star rating from 1 review; consumers are mostly dissatisfied with a 100% unfavorable rating distribution and report a high price level.
Positive Feedback
No positive aspects were highlighted in Waltonwood Sterling Heights reviews.
Negative Feedback / Risk Areas
- Waltonwood Sterling Heights customer complaints include refusal of refunds and keeping a $2,000 deposit.
- Reports describe poor customer service and staff unavailability leading to residents being unattended.
- Reviewers note the facility is expensive and billing or admission terms can be onerous.
Key Takeaways for Future Customers
- Review admission agreements and deposit/refund policies carefully before committing.
- Ask about staffing levels and oversight to confirm resident supervision and customer service.
- Compare Waltonwood Sterling Heights reviews and pricing with alternatives to assess value.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Waltonwood Sterling Heights has a 1.0 star rating from 1 review; consumers are mostly dissatisfied with a 100% unfavorable rating distribution and report a high price level.
Positive Feedback
No positive aspects were highlighted in Waltonwood Sterling Heights reviews.
Negative Feedback / Risk Areas
- Waltonwood Sterling Heights customer complaints include refusal of refunds and keeping a $2,000 deposit.
- Reports describe poor customer service and staff unavailability leading to residents being unattended.
- Reviewers note the facility is expensive and billing or admission terms can be onerous.
Key Takeaways for Future Customers
- Review admission agreements and deposit/refund policies carefully before committing.
- Ask about staffing levels and oversight to confirm resident supervision and customer service.
- Compare Waltonwood Sterling Heights reviews and pricing with alternatives to assess value.
Waltonwood Lakside, Sterling Heights, MI
- - Terrible experience; would not recommend.
- - We were there 20 minutes; mom did not like it; $2,000 kept.
- - Staff unavailable; residents not watched.
Terrible.....would not recommend. We were there exactly 20 mins....and my Mom did not like the place.
We had already spoken to the admissions and wrote a check. We brought my Dad in the next day and my Mom didn't like that place and neither did I. The company would not give our money back! That was $2,000.00 is what they kept!
Very unreasonable. There were older people walking into the rooms that we didn't know. The staff was not available. Noone was watching the residents.
I could see if my Dad stayed over night or something, but he didn't even stay 1 night!!
Preferred solution: Full refund
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