Timothy G Wla

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker White Bear Lake, Minnesota

Did not disclose PCV Value Problem

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Walser Polar Chevrolet - Did not disclose PCV Value Problem

2017 Chevrolet Equinox

VIN: 2GNALBEK1H152****

80,000 miles always serviced, I have proof

Purchased 10/26/2016 New oid this Dealershipdoi

12/16/2022 I had the vehicle serviced @ Walser Polar Chevrolet White Bear Lake, MN just like I have since I purchased it new. Oil & Transmission fluid changed, new tires, wheel alignment, rear brake pads and rotors, $2,045.00.

No mention of a class action lawsuit for Frozen PCV valve, causing the rear main seal to blowout. GM has known about this problem for years and has done nothing to rectify it.

I brought my vehicle into Walser Polar Chevrolet for service as always trusting I would leave having a safe ride in the deadly winter weather conditions, that was not the case. They knew there was an Issue with this Make & Model, I should have been notified regarding the freezing of the PCV valve and rear engine seal blowing out. Someone is going to DIE because of this, they will break down in subzero temperatures and freeze to death.

12/24/2022 at 6:45 am on Christmas eve.

I had no warning whatsoever there was a problem until the Equinox started to sputter, the engine light came on and a few minutes later the engine shut down. The PCV valve froze causing the rear main seal to blowout, the engine was completely destroyed. $9,700 estimated repair bill. Thank God, I made it to White Bear Ave and a police officer showed up, it was 11 degrees below zero out.

AAA had a 299-minute estimated wait. I know of 3 other people this has happened to last Month and there were 3 others vehicles that weekend on their lot with the same issue, I was told this by management. I sold it to Walser Polar Chevrolet White Bear Lake, MN 12/30/2022 for $4,000.00 thats all they were willing to offer. After paying $2,045 on 12/16/2022 I ended up with $1,965.00.

This car was in great running condition when I brought it in for service, no leaks or indication of a problem other than the maintenance suggested. KBB Trade in for this vehicle is $9,000.00 to $10,000.00, fair market value $12,5000 to$15,000.00. People are being taken advantage of and misled, they are not disclosing this issue to the vehicle owners, this is absolutely unethical and dishonest on the part of the dealerships and General Motors. If I would have known there was an issue with this Year, Make and Model I would have sold it immediately.

I ended up with $1,955.00 for a vehicle I could have traded it for up to $10,000, or sold it for $12,500 to $15,000.00.

1/23/2023, come to find out my old 2017 Equinox is selling at Walser Polar Chevrolet for $14,998.

No disclosure on the CARFAX report that the engine was destroyed due to the PCV valve freezing and the rear main engine seal blowing out causing the engine to be destroyed. All other detailed history including damage report when hit is listed.

View full review
Loss:
$10
Cons:
  • Outright liars
  • Unethical

Preferred solution: Full refund

User's recommendation: Avoid at all cost

Timothy G Wla

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unethical and dishonest business practices.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

2017 Chevrolet Equinox

VIN: 2GNALBEK1H152****

80,000 miles always serviced; I have proof.

Purchased 10/26/2016 New.

12/16/2022 I had the vehicle serviced @ Walser Polar Chevrolet White Bear Lake, MN just like I have since I purchased it new. Oil & Transmission fluid changed, new tires, wheel alignment, rear brake pads and rotors, $2,045.00.

No mention of a class action lawsuit for Frozen PCV valve, causing the rear main seal to blow out. GM has known about this problem for years and has done nothing to rectify it.

I brought my vehicle into Walser Polar Chevrolet for service as always trusting I would leave having a safe ride in the deadly winter weather conditions, that was not the case. They knew there was an Issue with this Make & Model, I should have been notified regarding the freezing of the PCV valve and rear engine seal blowing out. Someone is going to DIE because of this, they will break down in subzero temperatures and freeze to death.

12/24/2022 at 6:45 am on Christmas eve.

I had no warning whatsoever, there was a problem until the Equinox started to sputter, the engine light came on and a few minutes later the engine shut down. The PCV valve froze causing the rear main seal to blow out, the engine was completely destroyed. $9,700 estimated repair bill. Thank God, I made it to White Bear Ave and a police officer showed up, it was 11 degrees below zero out.

AAA had a 299-minute estimated wait. I know of 3 other people this has happened to last Month and there were 3 other vehicles that weekend on their lot with the same issue, I was told this by management.

I sold it to Walser Polar Chevrolet White Bear Lake, MN 12/30/2022 for $4,000.00 thats all they were willing to offer. After paying $2,045 on 12/16/2022 I ended up with $1,965.00. This car was in great running condition when I brought it in for service, no leaks or indication of a problem other than the maintenance suggested.

KBB Trade in for this vehicle is $9,000.00 to $10,000.00, fair market value $12,5000 to$15,000.00. People are being taken advantage of and misled, they are not disclosing this issue to the vehicle owners, this is unethical and dishonest on the part of the dealerships and General Motors. If I had known there was an issue with this Year, Make and Model I would have sold it immediately. I ended up with $1,955.00 for a vehicle I could have traded for up to $10,000 or sold it for $12,500 to $15,000.00.

1/23/2023, come to find out my old 2017 Equinox is selling at Walser Polar Chevrolet for $14,998.

No disclosure on the CARFAX report that the engine was destroyed due to the PCV valve freezing and the rear main engine seal blowing out causing the engine to be destroyed. All other detailed history including damage report when hit is listed.

View full review
Loss:
$10000

User's recommendation: Avoid at all cost.

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article