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Wallbox Chargers

Wallbox Chargers

wallbox.com
What is your customer experience with Wallbox Chargers?

Wallbox Chargers Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Wallbox Chargers has a 2.0 star rating based on 4 customer reviews. Consumers are mostly dissatisfied, citing reliability and customer service failures in Wallbox Chargers reviews.

Key Takeaways for Future Customers

  • Expect common reliability problems and error codes reported by users.
  • Many reviewers report unresponsive customer service and slow callbacks.
  • Watch warranty terms; several mention failures shortly after purchase.

Negative Feedback / Risk Areas

  • Frequent customer complaints about chargers not charging or draining vehicle battery.
  • App and connectivity issues: internet, Bluetooth, and pairing failures reported.
  • Warranty support and replacement issues; reports of no timely resolution.

Positive Feedback

Occasional helpful interactions with support resolved a connectivity green light issue for one reviewer.

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Media from reviews

Wallbox Chargers - Charger does not work
Wallbox Chargers - Charger issuesWallbox Chargers - Charger issues - Image 2
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Show reviews that mention
charger light red ring information email lack jesus discounts situation service
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Jammie Iaf
map-marker Sacramento, California

Box isn’t working at all

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Hasnt worked once since I got it and the company that installed it wont respond either this is the worst experience I have ever had.

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Beatrice S Koc
map-marker Hollywood, Florida

Charger issues

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Wallbox Chargers - Charger issues
Wallbox Chargers - Charger issues - Image 2

The charger is not charging . The light is white then turned blue then shuts down . The charger instead of charging the car drained all the car energy and get stuck in the car .

Preferred solution: I need help to fix the problem.

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curtis c Yqo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Surrey, British Columbia

Charger does not work

Wallbox Chargers - Charger does not work

It does not charge. Do not buy this brand.

It is a piece of junk and does not work, and it is brand new. They will not replace it and will not fix it, and it is brand new.

Loss:
$1000
Cons:
  • All cons because it does not work

User's recommendation: do not buy this brand. It is a piece of junk and does not work and it is brand new and i they will not replace it.

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Laurier T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Error code 102 red light

I need an agent to call me!

I'm not able to connect my Wallbox!

Please call me (819) 244-****!

Thank you!

Preferred solution: To reconnect to my Wallbox

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Lexington Gge
map-marker Chesapeake, Virginia

Red ring on charger

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It sucks. Only several months past warranty and we are stuck with our red ring.

Bad purchase. Would never recommend this product

User's recommendation: Don’t buy this charger

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Anonymous
map-marker Sparks, Nevada

Issue with app

I thought I was going to get a callback, didnt happen. Tech bot doesnt understand my issue so is no help. Please have human contact me 1-77*-***-****.

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Ruben Dow

Internet disconnected

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Lost internet and when it came back up, could not get reconnected. Bluetooth didnt work either. So needed help from customer service.

User's recommendation: Shut off power at the breaker. Leave off for 2 minutes and then reset.

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Anonymous
map-marker Clifton, New Jersey

Very dissatisfied with this product and lack of information

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AI Highlights
  • - Customer is dissatisfied, very angry, expects contact from the company, may return to Best Buy, and notes PSE&G off-peak discounts aren't accepted.

So dissatisfied with this company. Jesus was supposed to have someone email from this company call me back.

If I dont hear from this company I will be returning this product To best buy.

It is not accepted by pse&g to get off peak discounts. Very angry at this situation!!

User's recommendation: Never

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David Nrf

Not charging car

No go! In the past had no issues.

Just cannot get a response by phone contact or by mail. Shocking support!

User's recommendation: Buy elsewhere

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Anonymous
map-marker Fairport, New York

Green light will not go out

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I followed the directions in the email. It worked !!!

Thank

You for all your help and support.

The Representative was very helpful and conscientious. Very on top of the job.

User's recommendation: Yes!

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Anonymous
map-marker Seattle, Washington

Replacement

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AI Highlights
  • - Unit is under warranty and needs repair at a residence.
  • - Please call tomorrow; I’m at work 7am-4pm ET and don’t want to pay an electrician to diagnose.

This unit is under warranty I do not want to pay an electrician to see what the problem is please call me tomorrow I am at work for 7am to 4pm eastern time this is a residence paid for spot and needs to be fix as soon as possible thank you hope you have a great day

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