Wallace Volkswagen of Bristol
Wallace Volkswagen of Bristol Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wallace Volkswagen of Bristol has 2.0 star rating from 1 review; consumers are mostly dissatisfied with long repair waits and warranty service delays, as reflected in Wallace Volkswagen of Bristol reviews and related customer complaints.
Positive Feedback
Customer noted VW engineering and that the dealer said they are waiting to be contacted, indicating engagement with warranty procedures.
Negative Feedback / Risk Areas
- Repeated reports of extended parts delays and long repair turnaround times.
- Poor customer service and customer care communication.
- Accessibility risks for disabled customers reliant on timely repairs.
Key Takeaways for Future Customers
- Check recent reviews and ask about parts availability and expected timelines before service.
- Confirm warranty handling and request clearer communication about status updates.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wallace Volkswagen of Bristol has 2.0 star rating from 1 review; consumers are mostly dissatisfied with long repair waits and warranty service delays, as reflected in Wallace Volkswagen of Bristol reviews and related customer complaints.
Positive Feedback
Customer noted VW engineering and that the dealer said they are waiting to be contacted, indicating engagement with warranty procedures.
Negative Feedback / Risk Areas
- Repeated reports of extended parts delays and long repair turnaround times.
- Poor customer service and customer care communication.
- Accessibility risks for disabled customers reliant on timely repairs.
Key Takeaways for Future Customers
- Check recent reviews and ask about parts availability and expected timelines before service.
- Confirm warranty handling and request clearer communication about status updates.
Turn one complaint into a collective action
District 3, Tennessee
I have had my Volkswagen Passat TDI in for service and it's been in for 2 weeks now with no resolve in sight they say they're waiting on parts but it seems very excessive especially since I'm disabled
I had my car towed in for repair under warranty. it's been in for 2 weeks. I have no other way of transporting myself since I'm.
- Vw engineering
- I am waiting to be contacted
- Customer service experience
- Customer care
Preferred solution: I am in a wheelchair and it is a great hardship
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Not sure why your being "disabled" has anything to do with the apparent fact that they are unable to get the parts to fix the vehicle. Bottom line, of course is that buying a foreign car in the US is probably not the best idea because their market is smaller than for US brands like Chevrolet, etc.
and, thus their inventory of parts will be similarly smaller, resulting in a longer wait for parts. Eventually, they will get them and you will be on your way.