Wallace Chrysler Jeep Dodge Ram
Wallace Chrysler Jeep Dodge Ram Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wallace Chrysler Jeep Dodge Ram has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Will never".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
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I had to bring my 2019 Dodge Ram 1500 for service due to all of my warning lights going on at the same time on my dashboard. After 3 day the truck being at Wallace Service department I was told that they werent able to see the issue I was experiencing.
I was charged $180.00 and went on my way. When I got home I noticed my Ralph Loren prescription sunglasses were missing from my center console. I called Patrick from the service department on Monday morning to let him know what happened and to give him an opportunity to find out what happened to my glasses. Thats glasses cost me $800.00.
He called me back and said that he was sorry but all employees are trustworthy and he didnt really know what happened to my glasses. I called back and spoke to Brian the service manager where he repeated the same thing. I told him that I will pursue this by taking my experience to a higher level and up the chain of command. 2 minutes later Brian called me back and said they found the glasses and tried to tell me that I had left them at the cashier while paying in the case.
I feel now hes insulted my intelligence by trying to say I left my sunglasses in the case inside while I was wearing my regular glasses. My truck was a few feet away from the cashiers desk why would I take the case with the sunglasses out of my center console to go and pay my bill?
They got caught and they needed to come up with an excuse. Shame on you Wallace.
Preferred solution: Full refund
User's recommendation: Will never
Do not buy from Wallace Jeep, Ram, CHRYSLER in Stuart Florida
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