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Wall Recycling

Wall Recycling

www.wallrecycling.com
What is your customer experience with Wall Recycling?

Wall Recycling Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Wall Recycling has 1.3 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Pick up trash and recycling.
    Cons: Pick up trash and recycling w no notice of schedule changes.

  • Recent recommendations regarding this business are as follows: "Use any other company but Wall Recycling".

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Media from reviews

Wall Recycling - Pick up date changes
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Patti D. H

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Verified Reviewer
| map-marker Cape Fear, North Carolina

Pick up date changes

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Wall Recycling - Pick up date changes
Updated by user Jan 03, 2024

Wall Recycling claims to have put flyers on trash cans to alert customers of a pickup change. They didn't.

After so many people called to complain, they sent out a mass email - but only after trash pickup was missed due to no communication.

I've already changed companies, but In my complaint requested an apology. I do not believe one is forthcoming.

Updated by user Dec 27, 2023

Received an email this morning from Wall regarding changes to the holiday pick up schedule - a week after they said they provided flyers on trash cans and three days after they did not pick up. Net result - they can send bulk emails. They choose not to.

Original review Dec 27, 2023
Wall Recycling is one of several trash / recycling companies in the Wilmington NC area. The lack of monopoly should be a positive thing for customers with companies working hard to keep them.

Wall does not. There have been changes to pick up dates, including Christmas. A text, email, or phone call would have been sufficient notification. Instead, they claim to have put flyers on our trash cans.

I work from home so see when they pick up. I got a wave from one of the workers but there were no flyers. Office staff offer no apologies/ no courtesies at all as, yet again, trash sits on the curb for two weeks.
First world problem?

Definitely, but I pay for a privilege I dont receive. Today, I fired them.
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Pros:
  • Pick up trash and recycling
Cons:
  • Pick up trash and recycling w no notice of schedule changes

Preferred solution: Apology

User's recommendation: Use any other company but Wall Recycling

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