Wall Recycling
Wall Recycling Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wall Recycling has 1.3 star rating from 1 customer; consumers are mostly dissatisfied and Wall Recycling reviews cite missed schedule notices and poor customer service.
Positive Feedback
Service performs pick up of trash and recycling when scheduled.
Negative Feedback / Risk Areas
- Frequent pick up date changes with no advance notice, leaving trash on curb.
- Poor responsiveness from office staff and unsatisfactory customer service.
- Complaints reference exchange, refund and cancellation policy and billing, refunds, subscriptions concerns.
Key Takeaways for Future Customers
- Expect a medium price level and verify communication practices before hiring.
- Consider alternatives; several reviewers advise using another company.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Wall Recycling has 1.3 star rating from 1 customer; consumers are mostly dissatisfied and Wall Recycling reviews cite missed schedule notices and poor customer service.
Positive Feedback
Service performs pick up of trash and recycling when scheduled.
Negative Feedback / Risk Areas
- Frequent pick up date changes with no advance notice, leaving trash on curb.
- Poor responsiveness from office staff and unsatisfactory customer service.
- Complaints reference exchange, refund and cancellation policy and billing, refunds, subscriptions concerns.
Key Takeaways for Future Customers
- Expect a medium price level and verify communication practices before hiring.
- Consider alternatives; several reviewers advise using another company.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Cape Fear, North Carolina
Pick up date changes
- - Pickup-date changes weren't communicated.
- - They claim flyers were left on cans, but none were seen.
- - Trash sat two weeks, and I fired them.
Wall Recycling claims to have put flyers on trash cans to alert customers of a pickup change. They didn't.
After so many people called to complain, they sent out a mass email - but only after trash pickup was missed due to no communication.
I've already changed companies, but In my complaint requested an apology. I do not believe one is forthcoming.
Received an email this morning from Wall regarding changes to the holiday pick up schedule - a week after they said they provided flyers on trash cans and three days after they did not pick up. Net result - they can send bulk emails. They choose not to.
Wall does not. There have been changes to pick up dates, including Christmas. A text, email, or phone call would have been sufficient notification. Instead, they claim to have put flyers on our trash cans.
I work from home so see when they pick up. I got a wave from one of the workers but there were no flyers. Office staff offer no apologies/ no courtesies at all as, yet again, trash sits on the curb for two weeks.
First world problem?
Definitely, but I pay for a privilege I dont receive. Today, I fired them.
- Pick up trash and recycling
- Pick up trash and recycling w no notice of schedule changes
Preferred solution: Apology
User's recommendation: Use any other company but Wall Recycling
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