New Reviewer

Product and customer service

For 3 day I have called and emailed and placed on call back and still have not be able to reach them. I have the elite hdand the battery compartment fell out..
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ID
#4106805 Review #4106805 is a subjective opinion of poster.
Location
Marietta, Georgia

Shop elsewhere -- NO customer service

Re: lost battery cover I contacted "customer service" (What a joke!) Even though the unit was almost new and still under warranty, I was willing to pay for a new battery cover. They flat out refused to even attempt to get one for me. Their only "solution" was an offer to sell me a new unit at 50% off. Turns out that would have been even more than the one I had already bought -- even with the 50% off! In other words, their price was double! They stated that they have NO replacement parts -- ever!
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ID
#1787811 Review #1787811 is a subjective opinion of poster.
Pros
  • Great hearing protection
Cons
  • No customer service
New Reviewer

Look elsewhere!

Walker Hearing Protection! Warranty a joke! Lousy customer service! Will never buy again! Used 3 times. Battery door fell off! Won't even SELL me a replacement! Offered to sell me a new unit for 5 cents less than I paid for the unit I had!
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ID
#1754312 Review #1754312 is a subjective opinion of poster.
Pros
  • Great product was impressed with a friends so bought my own
Cons
  • No customer service
Reason of review
Poor customer service
Loss
$50
Preferred solution
Even though it should be covered by warranty, I am willing to pay a buck or so for a plastic door!

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