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Walden Farms

Walden Farms

waldenfarms.com
What is your customer experience with Walden Farms?

Walden Farms Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Walden Farms has a 2.0 star rating from 2 reviews, 100% unfavorable; consumers are mostly dissatisfied. Pros noted: good products. Cons noted: customer service and online ordering; recent recommendations say don't order online.

Key Takeaways for Future Customers

  • Products liked by some shoppers per Walden Farms reviews.
  • Expect potential delays or issues with online ordering and order fulfillment.

Negative Feedback / Risk Areas

  • Repeated customer complaints about customer service and hard to get in touch.
  • Unanswered emails, missing shipments, and online order problems.

Positive Feedback

Several reviewers still find the products good, especially pancake syrup and other items they repurchase.

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Mike W Upz
map-marker New Orleans, Louisiana

General information

Phone system failed and numerous other problems with your phone system and online ordering system. I thought much better of your company before I tried to contact you.

I have been a customer of your products for at least 15 years.

Now you've proven to be another company that wants your money but doesn't want to talk to you. I am very dissatisfied.

Pros:
  • Good products
Cons:
  • Customer service

Preferred solution: I’m so annoyed at the moment that I won’t discuss i. I don’t remember à time when I didn’t use your products.

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justine t Itb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I am giving a 2 because I like some of their products. I rate the company a 1.

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AI Highlights
  • - Ordered almost a month ago and not received.
  • - One item backordered; rest of the order not shipped.
  • - Three emails requesting rest or refund; no reply.

I ordered almost a month ago and I still haven't received my paid-for order. They did contact me to tell me that one of the items is backordered.

I emailed that I would take the loss on that product and to please send me the rest of my order. I have sent three emails asking either to send the rest of my order or to give me a refund. No reply. I'm pissed.

I live fifty minutes from the closest place that sells Walden Farms, so I thought that ordering online made sense.

What a mistake on my part. Save yourself the aggravation and don't deal with them online!

Loss:
$60

Preferred solution: Deliver product or service ordered

User's recommendation: Don't order online

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Zoie Dpn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hard to get in touch with

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Be able to call and talk to someone about the matter. Bought pancake syrup before many times and it was always good. The last bottle didnt have a good taste and couldnt find a date on it.

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