Waitrose
Waitrose Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Waitrose has a 3.4 star rating from 2 reviews with mostly neutral sentiment; rating distribution split 50/50. Reviewers value store and website layout and note price level is high.
Key Takeaways for Future Customers
- Expect higher prices and a well-regarded store layout.
- Phone support may be needed for membership or account help.
- Check product quality and delivery packaging on arrival.
Negative Feedback / Risk Areas
- Customer complaints about product quality such as meat and plants.
- Delivery damage and difficulties canceling orders or stopping recurring deliveries.
- Billing issues where charges posted to the wrong card.
- Controversy over sourcing leading to boycott calls.
Positive Feedback
Customers praise the layout of stores and the website user experience.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Waitrose has a 3.4 star rating from 2 reviews with mostly neutral sentiment; rating distribution split 50/50. Reviewers value store and website layout and note price level is high.
Key Takeaways for Future Customers
- Expect higher prices and a well-regarded store layout.
- Phone support may be needed for membership or account help.
- Check product quality and delivery packaging on arrival.
Negative Feedback / Risk Areas
- Customer complaints about product quality such as meat and plants.
- Delivery damage and difficulties canceling orders or stopping recurring deliveries.
- Billing issues where charges posted to the wrong card.
- Controversy over sourcing leading to boycott calls.
Positive Feedback
Customers praise the layout of stores and the website user experience.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Bridgwater, Somerset
Orchid which is not staying as good as it should
- - Bought a £55 orchid at Christmas.
- - It began to lose blooms and buds soon after I received it; I am disappointed and would appreciate your comments.
I had one of your very expensive orchids. £55 for Christmas.
When I was given it, it very soon began to lose its blooms and buds. Obviously, I have found this very disappointing.
I would appreciate your comments on the matter. Yours, Patricia.
Preferred solution: replacement please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
London, England
Still buying Israeli products
- - Customer condemns Waitrose for buying avocados from occupied Palestinian territories.
- - They plan to inform locals in Bloomsbury and boycott branch.
Dear sir/madam
I cannot believe that Waitrose is still buying Israeli products i.e avocados that comes from occupied Palestine territories.
What sort of people and business are you? This is simply disgusting!
We have been setting up information around where I live in Bloomsbury to let people know that you are actually sustaining the genocide in Palestine and we'll make as much noise as possible for people to boycott this shameful branch.
Absolutely revolting and probably illegal.
Christian
User's recommendation: Waitrose is supporting the genocide in Palestine by buying Israeli products from the Palestine occupied territories, BOYCOTT!
London, England
Delivery damage
Todays delivery man Ian misjudged the width of the delivery crates & broke the light . All the crates fell off , but no delivery items damaged . The light illuminates the path to front door .
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Very poor quality meet
- - They paid £27 for a Tomahawk ribeye on the bone.
- - Barbecuing it resulted in a chewy steak with no flavor.
- - Two thirds of portions were left on plates.
Company fixed the issue and I have been provided with discount on future orders. Waitrose went to great effort to track down the exact supply chain of the poor quality steak.
They agreed it was substandard and gave me a voucher for the full price of the product. Speak to the company, have all the details including packaging to hand.
A family gather on a hot day seemed the perfect opportunity last Saturday to give this option a try out. We bought a £27 Tomahawk which is basically a very large rib eye steak which is still on the bone.
This is meant to lead to a succulent, beautiful steak.
After some research on how to barbecue one of these large cuts, we gave it a go and... it was one of the worst cuts of meat we had eaten in a long time. Chewy, no flavor, just awful.
At least 2/3rds of every portion we served was left on peoples plates.
A poor cut of meat, poor butchery and more interest in the hype rather than the product. Avoid!
User's recommendation: AVOID waitrose TOMAHAWK
Leeds, Leeds
Membership card
Not easy finding solution on line to apply for card! Had to manually phone to speak to someone I am nearly 80 and not always able to navigate on line applications
User's recommendation: If you are elderly phone to speak to a real person
Brentwood, Essex
I have consistently tried to cancel my order for sparkling shiraz
My order has consistently turned up even though I cancelled it please l do not have want it. Thank you. Its a shame really I like to have kept the order going never mind l wish you well
Resolved: when i know my New day credit card ( which i hate...
- - I use debit when New Day card nears limit.
- - Charges go to my credit card, pushing me over limit and costing £12 when I call to save this card.
Company fixed the issue and I have been provided with apology. didn’t have an issue with waitrose we love them god knows where your information came from ??
when i know my New day credit card ( which i hate not like john Lewis )is getting to my limit i use my debit card to order food from you , but still you take it from my credit card which puts me over my limit and cost me £12 until i ring up and tell them i ordered using my debit card and ask you to save this card
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