Waikiki Shopping Plaza
Waikiki Shopping Plaza Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Waikiki Shopping Plaza reviews show a 1.2 star rating from 2 reviews with overwhelmingly unfavorable feedback and consumers mostly dissatisfied.
Positive Feedback
The location is convenient for tourists and shoppers, but praise is limited compared with other nearby centers.
Negative Feedback / Risk Areas
- Repeated customer complaints about rude security and poor customer service.
- Reports of strong cleaning odors and dirty common areas.
- Suspicion of fake Facebook reviews and mismatch between online claims and actual stores.
- High price level and limited product diversity.
Key Takeaways for Future Customers
- Check Waikiki Shopping Plaza reviews and recent customer complaints before visiting.
- Expect possible service issues and limited merchandise variety.
- Compare nearby shopping options if price or service matters to you.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Waikiki Shopping Plaza reviews show a 1.2 star rating from 2 reviews with overwhelmingly unfavorable feedback and consumers mostly dissatisfied.
Positive Feedback
The location is convenient for tourists and shoppers, but praise is limited compared with other nearby centers.
Negative Feedback / Risk Areas
- Repeated customer complaints about rude security and poor customer service.
- Reports of strong cleaning odors and dirty common areas.
- Suspicion of fake Facebook reviews and mismatch between online claims and actual stores.
- High price level and limited product diversity.
Key Takeaways for Future Customers
- Check Waikiki Shopping Plaza reviews and recent customer complaints before visiting.
- Expect possible service issues and limited merchandise variety.
- Compare nearby shopping options if price or service matters to you.
Media from reviews
Stinky Place
- - Walked in to see the stores, but it smelled like a bathroom.
- - Janitors cleaned the floor with dirty water or a dirty mop, and we left.
Walked in there to see what kind of stores are there and that place smelled like a bathroom. There was janitors cleaning the floor and they must be using dirty bathroom water or very dirty mop. We walked right out of the building since it stank so bad.
Waikiki Shopping Plaza Review - RUDE service
- - Rude security for laughing too loud at Waikiki.
- - Three guests were harassed by security.
- - Concierge advised reporting to Hawaii Visitors Bureau.
We are Swiss Tourists and own a Convention and Event Planning business in Geneva. We have travelled all over the world, and love Hawaii.
We believe in top class and service and very shocked at service in Waikiki What we saw at Waikiki Shopping Plaza on 2250 Kalakaua Ave, has changed our minds about hosting meetings at the Sheraton Waikiki. Not one but 3 members of our group were harassed by the security at Waikiki Shopping Plaza for "Laughing too loud" ?? This black security guard raised his eyebrows and tilted his head as if disapproving our enjoyment of our travels and vacation. This black and bald security guard at Waikiki Shopping Plaza, looked at us like disapproving pet owners when dog make a mess.
We were just having coffee and cleaned our own Starbucks tables, before we sat down. So we were helping to keep this place clean. We were told by the Concierge at the Sheraton Waikiki, to report our treatment there as well as at the SKYY bar where we went for drinks. We were told these two building owned by the same property Management.
How you say, not ALOHA service here. WE felt like we were there for THEIR PLEASURE and just TOOLS to be used by Waikiki Shopping Plaza. Will report to Hawaii Visitors Bureau of our treatment at Waikiki Shopping Plaza on Kalakaua Rd.
High prices, RUDE service from Security and Management. Customers treated like servants.
- Security guard attitude
- Management at skyy bar
Preferred solution: Let the company propose a solution
Waikiki Shopping Plaza Reviews
- - Starbucks tables were filthy and the space felt empty.
- - We were told we don’t qualify; staff were unfriendly, and merchandise was limited.
We checked out the reviews online before we visited Hawaii from Europe. The reality of the shopping experience at Waikiki Shopping Plaza, or variety of stores, did not match the reviews on Facebook.
Shoppers beware - the Starbucks coffee tables At Waikiki Shopping Plaza were filthy. As you walk into the main entrance, filthy Starbucks tables greet you, followed by 2 sales reps for a vacation club that told us we do not qualify because we are from Europe!! Very UNWELCOMING experience at Waikiki Shopping Plaza. The blue uniformed, bald headed security guard at Waikiki Shopping Plaza, was busy flirting with the shop assistants, while we were trying to ask the assistants questions.
This bald headed security guard actually scowled at us when we were trying to get the retail assistants attention. Wow, sorry to interrupt the security guard's flirting time. Did not realize we were intruding on his social life while he was at work!! This security guard's attitude towards us, plus the overall lack of merchandise at Waikiki Shopping Plaza, lead us to write this review about our frustrating experience and wasted our vacation time at Waikiki Shopping Plaza The shops merchandise seem to cater to many Japanese clients, so if you are a Caucasian you may not find the size or variety that suits your lifestyle.
The Japanese restaurants - "food court" at the basement level was not open, and the whole 3 floors of space we toured seemed empty except for the restrooms!! The reviews on Facebook, atached in the photo below, has glowing reviews. But suspicious that not one review shared what they bought, or what store they like, but spoke in general of the building instead? IS this a social media company hired by Waikiki Shopping Plaza?
What did these reviewers buy at Waikiki Shopping Plaza?
No one shared what they bought at Waikiki Shopping Plaza!! Phony reviews to draw unsuspecting tourists into Waikiki Shopping Plaza???
- Convenience of location
- False promises and security guard attitude
- Facebook reviews seemed fake
Preferred solution: Let the company propose a solution
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That STINK is from STIX ASIA! Gross !
Between the stink and the gorillas walking around pretending to be security - real ALOHA and welcoming. Just what Waikiki wants to project to tourists. Waikiki Shopping Plaza - a STINKY place with inmates pretending to be security to protect shops with no foot traffic from homeless people using the building as a urinal.
Welcome to Waikiki Shopping Plaza ! AUWEE!