WagJag

I have to change date on Markham Fair Wagjag because my kids are sick and can't go today. I'd like to change date from March 9th to March 17th

Product #7856****

I placed an order for the above product and after waiting i finally called in

December just to be told that the order was mailed 29 November 2022

I have contacted Wagjag via email and phoned twice, spoke to someone by the name of Jonah who said she is requesting a refund to me, as of now, i have not received the refund and NO ONE has contacted me via the email

Please refund my money its been long enough

I have received broken specs . How can return or change items

Order ID 507979****759

Contact no : 994057****

Email id : sekamysi@***.com

Please my suggestion whenever send specs through courier put in thick plastic box

Thanks

Sekaran p

Pl send new one and return back this item

Pl send new one as soon as possible

I caller several times to wagjag no Ans as well the company who I book my duct cleaning no one answering the call

I purchased 2 items on the same order back in Dec. The pendant still shows a delivery date of Jan 3rd on my account but it has not arrived yet.

Using the tracking # provided only shows they have received paper work.

The messaged I did get but it doesn't work. Anytime I try the contact us number from the website during business hours I get an auto message that tells me the business hours then disconnects.

On Dec. 17/21 I ordered the mask and sanitizer special and received a confirmation of my order.

On Dec.

21/21 I received an email that my order had been shipped.

Since then I have tracked the package and the status has not moved from "Package Information Received".

Now, if I had been ordering this from the other side of the world I would understand the delay, but this is a package from Toronto, Ontario, Canada being shipped to Waterloo, Ontario, Canada (a drive of less than two hours on a busy day)

I have tried to call WagJag about this issue but the phone call is not answered. It only plays 'elevator music'.

I have tried their email link on their support page but receive the following message:

"This site cant be reached

The webpage at https://support.wagjag.com/hc/en-ca/requests/new might be temporarily down or it may have moved permanently to a new web address.

ERR_HTTP2_PROTOCOL_ERROR"

Any help in this would be most appreciated.

I had a problem with my last order due to the fact that I was unaware of certain details! The one thing I was not happy with is that no one is taking calls at Wagjag on the weekends! I now know what I did wrong, but it wouldve been nice to touch base with Wagjag to clear it up then.

It has been 1 week since I filled out a form and sent via email from the Wagjag website. I received an auto response to say they got my message and are reviewing my situation. That is the only response I've had to my inquiry.

It's been 1 week since I emailed Wagjag from their contact us link. I received an auto response to say they got my message and are reviewing my account. I have gotten nothing else since.

I got a deal last year for a bowl place and I did not use it. I paid the amount, and now, I tried Wagjag to validate the deal or get another deal that they have available, but they refused because it is expired.

Since when the $$$$$$ expired in Canada? They got the money more than one year ago, and they did not have to pay anything because this was not something perishable. It was for a service (not for a product) I am not asking for refund, I am asking for money that I paid to use with the deals that they can make available. Bad, very bad.

I will never used these services again. Carolina Ferroni

I have been dealing with Wag Jag for 2 months now for the same sale issue.I ordered from their perfume deal which offered a variety of styles

I placed my order of Eternity from Calvin Klein and ended up with a Vera *** perfume even though the shipping order was correct

I contacted "Amanda" of Wag Jag who said the seller would send a return envelope so I could replace it.Never happened. I contacted again and then "Amanda" said the seller would replace the perfume and told me to keep the original one that I didn't want anyways.Still didn't happen and now Wag Jag hasn't returned my last 3 emails.This was to be a Christmas gift that now didnt happen.Not at all impressed by this poor service

WagJag is by far the worst of the group-buying websites. Google them and you'll find their most common scam is to double-charge your credit card.

Try and call them to resolve the issue and the person you speak to acts like they can't do anything and tries to be sarcastic to you like you're being unreasonable. When I buy something and in return I have money stolen directly from me, I consider that a breach of trust. They think if they make it difficult for you you'll just forget.

The Toronto office has the most evil people answering the phones. If you live in Toronto do not give any credit card to WagJag.