Unclaimed
Waggy Reviews
712
CLAIMED LOSSES
10
TOTAL REVIEWS
Waggy Reviews
New Reviewer
They didn't give me my esa letter
Never got my esa letter and they offer me a refund but not the letter. I dont have time to wait for another 4 weeks to get it.
User's recommendation: Don’t do it.
ID
Cons
- Late
- No customer service
Loss
$200
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerIssue
I have used waggy for a few years. Just recently, they are not recognized by TSA through the airlines ESA dogs are not allowed so I tried to switch to a assistance pet which states thats its allowed to travel from the American disability act. They communicate by robot only via e-mail. They are not understanding my concern. I just want a refund. I have called a few times. No returned voicemail
User's recommendation: Not for travel or boarding not allowed on airlines.
ID
Pros
- Worked previously until airlines changed
Cons
- Not being able to talk to a live representative
Loss
$100
Preferred solution
Full refund
New Reviewer
Poor customer service
I call several times , no one answer They got my payment but I never knew was the status of my order, not even answer the email. Hope I got my money back
User's recommendation: Stay away from this company.
ID
Loss
$75
Preferred solution
Full refund
New collar
Will I be receiving a new flea collar for my dog? It has been on the dog for little over a month. I need to cover him for the next 7 months.
ID
Location
Gloucester City, New Jersey
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New Reviewer