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I bought a Hynduai Elantra From CarMax and Wells Fargo Dealer Service were the Finance Company for the car. This car was for my at the time teenage daughter to get back and forth from school with her and her little brother. Well, I made all the payments and even...
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1.0
#951970
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My car was totaled in an accident and my vehicle was released from the lean and payment was made to Wells Fargo. I did not have Gap Insurance so to, make up the driffernce of the loan and what the car was worth once it was released. I was advised to call the dealership...
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I have two car loans with WDS car loan #1 was due on July 24th before it would be 30 days pass due. Paymen was made on 22 July but erroneously posted to car loan #2, I wasnt aware of this until I started getting collection call told caller payment had been made give...
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#918224
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Other Product Review

Wachovia Dealer Services
#672914
I called so I can be transferred to supervisor, but waiting for ever & nobody answered
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Wachovia Dealer Services Loan Review

Wachovia Dealer Services
#672912
The worst Bank I had ever deal in my life , my loan is paid Off months ago but still charging for late fees & whole lot of ***, never doing business with them in my life
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Statement of Lien Satisfaction. Missing Title. Called 1-800-289-8004. I had to keep pressing # or * to get to the operator. Eventually I got transferred to Titles. From the time I started dialing to the time I ended the call- 15 minutes. From the initial- I got ahold...
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Moongrim
Moongrim

They kept their word. They printed out my Release of Liability Form and as soon as I got it I went down to the DMV and had my title registered in my name, toot suite.From my f...

3.2
I liked
  • Being able to get through
I didn't like
  • Not knowing for sure if i got the title
#804909
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We have a Toyota Highlander 2010. The tailgate is defective and out of warrantee. The power tailgate operator has popped out of the tailgate and the fitting in the tailgate is destroyed and can't be repaired. My body shop called the policy repair approval number and...
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2.0
I didn't like
  • Decline to repair under contract
#643720
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My car was paid off 7 years ago. I couldnt find a title. Not sure if I ever had one. When I went to get a copy from title sevices, they notified me that Wachovia is holding on to the Release of the lien!!! So I called Wachovia and they told me they will send a copy. I...
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Anonymous
Anonymous

I just had the same problem as this person did. Plan upgrading my wife car. Her current car has been paid off for years. Their records reflect the car was paid off but it ta...

#619447
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I just spent almost 2 hrs, 2 hrs !!!!! with Dealer Services trying to simply change my auto-payment to the latter part of each month. What a NIGHTMARE !!!!!! I also found out, and didn't realize, that there is a late payment fee of $15.00 that hasn't been paid...
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#547299
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This company is awful to go through! I paid my car off 2 months ago and was told I would have the title in 7 to 10 days. Still no title! They keep telling me to wait a week and if I haven't seen anything than to call back. I keep calling back and I get told to wait...
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Anonymous
angry customer

same here still waiting for my title. my car has been paid off since march 11, 2014 and I still have not got my title from them yet... hope someone can help us get our titles...

#495848
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My wife and I purchased an Audi A4 financed through WFS (Wachovia Dealer Services) and have always paid our monthly on time, never missed a payment. In April 2012, we decided trade in our Audi for a Volkswagen CC and of course traded in our Audi to put towards the new...
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I have a car loan with Wachovia...all I can say is I can't WAIT till it's paid off and will NEVER deal with them again. They are nasty on the phone even when they screw up. HORRIBLE HORRIBLE HORRIBLE.... Would I have known this is how I would be treated, I would have...
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Anonymous
Colette

I DO NOT have a loan with these people! I have in (Fact) never heard of them until I started getting calls fro them several times a day. I am elderly and don't even drive an...

Anonymous
Colette

I DON

#379020
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