Same with me. They charged $75.00 for valet service for 2 nights. Night 2 the Valet attendant left my Mercedes Benz unlocked. Of course, someone came on later on and having to try the door it was unlocked went in to my car and stole a little over $900 in cash I had...Read more
I prepaid for a room for a guest at my wedding so that the room charge would go to me, but the incidentals would be paid by the guest. W Hotel assured me that it wouldn't be a problem. They charged me for everything, leaving me in the awkward position of having...Read more
Chicago W hotel dented my car when they parked it and will not fix it. When I called to complain they asked me where the damage was and I said all four corners of car were damaged. Then I asked them to send me a copy of the valets check in sheeet (where they mark...Read more
Waxed my car and left it in my garage prior to trip to Chicago. W Hotel valet parked car for me (only time it was out of my sight) and when I got home it dent in the driver side passenger door. Odd dent which could seems to be caused by car getting kicked. No...Read more
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