Valerie L Duq
map-marker Lehigh Acres, Florida

Had car two months called service everyday body shop is busy no aw collision was not busy called foumd out with police what happened my car was broken into trunk replaced no body rot pictures I

Called service everyday two months excuse excuse never painted as promised two years ago lost photos and I know a person that works at a collision and they told me car was broken into replaced trunk without permission no body rot on trunk expert advise from certified mechanic in RI basis vw last photo of vehicle also i have photos before and after broken windshield fire ants in car bit me all the way home and leaves all in the new trunk I never needed only painted and a small body repair on left wheel call me or I sue due to police reports filled and as a veteran usaa is aware of all that took place broken windshield tried to remove RI STICKER WORTH 300 00D 0
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User's recommendation: Manager lied gave me his word as a veteran to paint my car and repair one spot of rot from salt


Really no need to pile on

most of the reviews are spot on here!!! these people do not care!!!!!! at almost every turn there has been a delay.I injured my knee at work and am still waiting(in PAIN) for broadspire to approve my claim.Every thing you hear about work comp is true these people don't care, don't respond,and never get back to you.I don' know know what more I can add ,if there is any way to improve this so other people do not have to be subjected to this abuse. Don't get hurt Don't get sick .not sure if this helps .Just so frustrated had to write something to let people know
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Reason of review:
Poor customer service