VWR
VWR Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
VWR has a 1.0 star rating from 2 reviews, with a 100% unfavorable distribution and consumers mostly dissatisfied; recent recommendations include "Stay away from VW!" and reports of dishonesty from a manager.
Positive Feedback
Some dealers have provided temporary fixes at no cost during long waits for parts, showing occasional goodwill from staff.
Negative Feedback / Risk Areas
- Persistent customer service failures and long delays in obtaining recall parts noted in VWR reviews.
- Complaints about unmet promises, lost work, and alleged poor handling of repairs reflect VWR customer complaints.
- High price level and issues with discounts and special offers reduce perceived value.
Key Takeaways for Future Customers
- Expect long wait times for parts and possible extended warranty disputes.
- Document all communications and repair promises in case of disputes or claims.
- Consider service alternatives if timely repairs are critical.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
VWR has a 1.0 star rating from 2 reviews, with a 100% unfavorable distribution and consumers mostly dissatisfied; recent recommendations include "Stay away from VW!" and reports of dishonesty from a manager.
Positive Feedback
Some dealers have provided temporary fixes at no cost during long waits for parts, showing occasional goodwill from staff.
Negative Feedback / Risk Areas
- Persistent customer service failures and long delays in obtaining recall parts noted in VWR reviews.
- Complaints about unmet promises, lost work, and alleged poor handling of repairs reflect VWR customer complaints.
- High price level and issues with discounts and special offers reduce perceived value.
Key Takeaways for Future Customers
- Expect long wait times for parts and possible extended warranty disputes.
- Document all communications and repair promises in case of disputes or claims.
- Consider service alternatives if timely repairs are critical.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Leaking moonroof
- - Moonroof leaks; recall delayed due to parts shortage; class-action filed.
- - Waiting over 2 years; dealer provides temporary fixes at no cost.
My moonroof has been leaking in my Golf since the first year or two that I've had it. A recall came out during the pandemic, but the part was unavailable due to supply chain issues.
I've been on a waiting list for over two years! They refuse to extend the warranty, leaving it to the good will of the dealer to foot the cost. The dealer cannot fix something they are unable to get the part for! The dealership has been doing temporary fixes, at no cost to me, for several years.
There has been a class-action lawsuit regarding this matter due to the large number of people affected. I love my VW, but I will not buy another one due to this issue!
- Vw of america passes the buck
Preferred solution: Replace the defective part!
User's recommendation: Stay away from VW!
Had car two months called service everyday body shop is busy no aw collision was not busy called foumd out with police what happened my car was broken into trunk replaced no body rot pictures I
- - Called daily for two months; paint not done.
- - Trunk replaced after break-in without permission.
- - Windshield broken; fire ants in car.
Called service everyday two months excuse excuse never painted as promised two years ago lost photos and I know a person that works at a collision and they told me car was broken into replaced trunk without permission no body rot on trunk expert advise from certified mechanic in RI basis vw last photo of vehicle also i have photos before and after broken windshield fire ants in car bit me all the way home and leaves all in the new trunk I never needed only painted and a small body repair on left wheel call me or I sue due to police reports filled and as a veteran usaa is aware of all that took place broken windshield tried to remove RI STICKER WORTH 300
00D
0
User's recommendation: Manager lied gave me his word as a veteran to paint my car and repair one spot of rot from salt
Really no need to pile on
- - Broadspire claim approval has been delayed.
- - I injured my knee at work and wait in pain for approval.
- - The process lacks timely responses and care.
most of the reviews are spot on here!!! these people do not care!!!!!!
at almost every turn there has been a delay.I injured my knee at work and am still waiting(in PAIN) for broadspire to approve my claim.Every thing you hear about work comp is true these people don't care, don't respond,and never get back to you.I don' know know what more I can add ,if there is any way to improve this so other people do not have to be subjected to this abuse. Don't get hurt Don't get sick .not sure if this helps .Just so frustrated had to write something to let people know
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