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Vuori

Vuori

vuoriclothing.com
What is your customer experience with Vuori?

Vuori Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Vuori has 1.8 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Love the styles, Quality.
    Cons: Employees lack of knowledge, Not durable.

  • Recent recommendations regarding this business are as follows: "Sellgift cards by phone with credit card, I have no stores near me or a computer", "Do not purchase if you want garments to work out in. They wear out way too quickly", "Ask what happened?", "Not this store", "Great company.".

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Media from reviews

Vuori - Money back
Vuori - Money back - Image 2Vuori - Clothing guaranteeVuori - Clothing guarantee - Image 2
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Christine L Xrj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Aspen, Colorado

Gift card not received

Second time I have had trouble with the delivery of my gift card!

Customer service cant help on the weekend. I would prefer that they just send physical gift cards, the digital doesnt seem to be reliable.

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Anonymous
map-marker Reseda, California

Money back

Vuori - Money back
Vuori - Money back - Image 2

I ordered 2 mens shirts a week ago. I called to change size on one of them 10min after I ordered.

Person said he couldnt change size so cancelled my order.

I have yet to see the refund on my credit card so I can order in the different size. When can I expect to see that money on my credit card

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Ariany Drz
map-marker Menomonee Falls, Wisconsin

Want to buy a gift card using my discover card and have it mailed to me. I do not have a computer

Sad, unable to purchase gift card by phone with credit card. No stores near me and I do not know have a computer

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User's recommendation: Sellgift cards by phone with credit card, I have no stores near me or a computer

Robin W Fzx

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker New York, New York

Clothing guarantee

Vuori - Clothing guarantee
Vuori - Clothing guarantee - Image 2
Contains 1 confidential file for company representatives

Bought two peices that have worn out in less than a month.

I washed shirt once in cold water and hung dry. The neckline was completely wonky after.

The pants Ive worn once a week to Pilates or yoga. I pulled them up after peeing and the fabric broke and formed ***

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Loss:
$197
Pros:
  • Love the styles
Cons:
  • Not durable

Preferred solution: I would like the same clothing exchanged. I live the style but won’t wear it to work out in.

User's recommendation: Do not purchase if you want garments to work out in. They wear out way too quickly

Destini Zvc
map-marker Berkeley, California

Check on a gift card

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The inability to access my gift card. People working in the stores are too young to be professional or helpful.

Yawning while speaking to customers, talking about the last party, I dont know about the other locations but Berkeley is awful. They should visit a lululemon,or anthropology to see how young employees can conduct themselves.

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Pros:
  • Quality
Cons:
  • Employees lack of knowledge

User's recommendation: Not this store

Anonymous
map-marker Union City, New Jersey

Return/exchange

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Guy did nothing but act like a robot. I am an elderly woman, deaf in one ear, wearing a cast on my left arm after surgery.

He promised me a label, then denied me one. He could not have cared less about who he was talking to! This is NOT CUSTOMER service or any service to anyone! Could have been AI, thats how wooden he was.

No help, whatsoever! Lost this customer, for certain UGH!

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User's recommendation: Don’t expect any service

Anonymous
map-marker Oskaloosa, Iowa

Wrong address on my package.

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Wrong address on my package, They were very helpful to make sure if it is sent back, they were resent it with the right address..

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User's recommendation: Great company.

Abran Vxx
map-marker Pittsburgh, Pennsylvania

Different price than about 5 minutes ago

I was about to order a size medium performance jogger for less than $30 and a clock running and as I started to order it changed to $94 ???

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User's recommendation: Ask what happened?

Anonymous
map-marker Hammondsport, New York

Check order

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Ordered on 7/23/2023 for delivery on 8/4/2023. Order not delivered gift card should have been emailed today.

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User's recommendation: Don’t order from Vuori customer service is lousy

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