Vuori
Vuori Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vuori has a 2.6 star rating based on 2 customer reviews. 25% of users would likely recommend Vuori. Consumers are mostly neutral with a 50% unfavorable share and no positive share reported.
Key Takeaways for Future Customers
- Read Vuori reviews for gift card issues and delivery delays before purchasing.
- Expect higher price level and limited help with exchanges or refunds.
- Allow extra time when buying gifts due to shipping and customer service response.
Negative Feedback / Risk Areas
- Frequent customer complaints about refund delays and unreliable gift card delivery.
- Poor customer service interactions and inconsistent product durability.
- Sale items reported as possibly previously used and inconsistent quality control.
Positive Feedback
Customers praise Vuori styles and product quality when items meet expectations.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Vuori has a 2.6 star rating based on 2 customer reviews. 25% of users would likely recommend Vuori. Consumers are mostly neutral with a 50% unfavorable share and no positive share reported.
Key Takeaways for Future Customers
- Read Vuori reviews for gift card issues and delivery delays before purchasing.
- Expect higher price level and limited help with exchanges or refunds.
- Allow extra time when buying gifts due to shipping and customer service response.
Negative Feedback / Risk Areas
- Frequent customer complaints about refund delays and unreliable gift card delivery.
- Poor customer service interactions and inconsistent product durability.
- Sale items reported as possibly previously used and inconsistent quality control.
Positive Feedback
Customers praise Vuori styles and product quality when items meet expectations.
Media from reviews
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fairhope, Alabama
Electronic gift card 12/25/25
- -Gift card purchase was made online at 2:25 AM CDT on Dec 25, 2025, and the recipient did not receive it, with no callback yet.
I made a electronic gift card purchase online, @2:25AM CDT December 25, 2025. Recipient did not receive.
When purchasing online it said it went through. I contacted customer service on Dec. 26th. Customer service indicated that I should leave call back number so I can discuss my issue.
I NEVER received a call back. I contacted you earlier today, to review this issue again. Left a call back # to call me.
I would like to talk with someone with a pulse & heartbeat about this purchase. Thanks again.
Ellen Moore
Preferred solution: issue resolved
Atascadero, California
Bad Customer service
- Delivery dates show delays; plan gifts early.
- Within state: 5-7 days; outside CA longer.
- USPS ships; no replacement or discount.
Delivery dates which show one date and then package is delayed. Even within the same state of shipping.
You need 5-7 business days within the state and more time outside of California. I get things faster from Nordstrom, Macy's, Walmart, etc. Customer Service was no help in the delay and never offered a replacement or a discount for a future order.
Leave plenty of time if you buy a gift for someone and don't receive it in time due to their estimated delivery time. Packages are shipped via USPS.
Pickerington, Ohio
Poor customer solution to faulty product
- I'm a Vuori fan and own about 24 pieces.
- For Pinto pants, REI offered a new draw string and tailoring, then dropped responsibility.
First I was a huge fan of Vuori and own at least 24 pieces myself. I had a recent issue with a pair of pinto performance pants.
Their solution we can send a new draw string the. We recommend you take it to a tailor and have them repair it .
I said thats not viable then when they found out I bought it rei they dropped all responsiblilty. It all goes back to rei even when they say they have a ensure youre happy policy
User's recommendation: Be aware of poor craftsmanship return issues
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUsed item on sale rack with hole
- I order sale items for affordability.
- Items seem worn or reused, and health department approval is questionable.
I order items on sale because it's more affordable. I have made multiple purchases.
Gross, now I feel every sale item has been worn. They are used! Who knows, maybe reused!
I thought your brand was top-notch. The health department most likely would not be on board with this.
User's recommendation: Don’t sale used returned garments and put them on discount racks? Cross contamination with other peoples ….yucky!
Reseda, California
Money back
- Ordered 2 men's shirts a week ago.
- Size change 10 minutes after order; order was canceled.
- Refund not yet on the credit card.
I ordered 2 mens shirts a week ago. I called to change size on one of them 10min after I ordered.
Person said he couldnt change size so cancelled my order.
I have yet to see the refund on my credit card so I can order in the different size. When can I expect to see that money on my credit card
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGift card not received
- Delivery of my gift card has failed again.
- Customer service can't help on weekends.
- I prefer physical gift cards over digital ones.
Second time I have had trouble with the delivery of my gift card!
Customer service cant help on the weekend. I would prefer that they just send physical gift cards, the digital doesnt seem to be reliable.
Want to buy a gift card using my discover card and have it mailed to me. I do not have a computer
Sad, unable to purchase gift card by phone with credit card. No stores near me and I do not know have a computer
User's recommendation: Sellgift cards by phone with credit card, I have no stores near me or a computer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |
New York, New York
Clothing guarantee
- Bought two pieces wore out in under a month.
- The shirt's neckline warped after a cold wash and hang-dry; the pants tore when pulled up after peeing.
Bought two peices that have worn out in less than a month.
I washed shirt once in cold water and hung dry. The neckline was completely wonky after.
The pants Ive worn once a week to Pilates or yoga. I pulled them up after peeing and the fabric broke and formed ***
- Love the styles
- Not durable
Preferred solution: I would like the same clothing exchanged. I live the style but won’t wear it to work out in.
User's recommendation: Do not purchase if you want garments to work out in. They wear out way too quickly
Berkeley, California
Check on a gift card
- I can't access my gift card.
- Berkeley location has unprofessional, too-young staff who yawn and need better conduct like Lululemon or Anthropologie.
The inability to access my gift card. People working in the stores are too young to be professional or helpful.
Yawning while speaking to customers, talking about the last party, I dont know about the other locations but Berkeley is awful. They should visit a lululemon,or anthropology to see how young employees can conduct themselves.
- Quality
- Employees lack of knowledge
User's recommendation: Not this store
Union City, New Jersey
Return/exchange
- Elderly woman, deaf in one ear with a post-surgery cast, says staffer acted robotic.
- Promised a label, then denied it; no help or concern shown.
Guy did nothing but act like a robot. I am an elderly woman, deaf in one ear, wearing a cast on my left arm after surgery.
He promised me a label, then denied me one. He could not have cared less about who he was talking to! This is NOT CUSTOMER service or any service to anyone! Could have been AI, thats how wooden he was.
No help, whatsoever! Lost this customer, for certain UGH!
User's recommendation: Don’t expect any service
Oskaloosa, Iowa
Wrong address on my package.
Wrong address on my package, They were very helpful to make sure if it is sent back, they were resent it with the right address..
User's recommendation: Great company.
Different price than about 5 minutes ago
I was about to order a size medium performance jogger for less than $30 and a clock running and as I started to order it changed to $94 ???
User's recommendation: Ask what happened?
Hammondsport, New York
Check order
Ordered on 7/23/2023 for delivery on 8/4/2023. Order not delivered gift card should have been emailed today.
User's recommendation: Don’t order from Vuori customer service is lousy
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