Renee T Uxw

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kinston, North Carolina

Toy caused injury

Vtech Toys - Toy caused injury

My grandson got a drop go dump truck for Christmas just opened it today on Christmas Eve there is *** in the dump part of the truck and he got his whole arm stuck through it and it was cutting his skin

View full review
Anonymous
map-marker Toledo, Ohio

Damaged dinosaur

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

My 4 year old autistic finally started playing with this toy and the dinosaur's head broke off. We fixed it once but the plastic piece is broke and we can't get the head to stay on.

View full review

User's recommendation: It's just questionable for a toddler

Donna B Qvb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker North Scituate, Rhode Island

Don’t stand behind product other than 3 months

Purchased product a year ago for an early purchase christmas gift. Bought two for two grandchildren.

They actually did not even begin to use it until approx.

March.

Not even a scratch on the desk.

One of them stoped working.

Company sites past the 3 month therefore nothing they will or can do.

So I have an activity desk practically brand new that does not work .

I will never purchase a V tech product again.

Dont stand behind your product. This is actually the first time we changed the batteries.

View full review

Preferred solution: Let the company propose a solution

User's recommendation: Do not purchase products from Vtech

Eunice S Emv
map-marker Conway, South Carolina

Kidibuzz g2

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

It will not let me register my kidibuzz g2

View full review
Loss:
$80

Preferred solution: Fix the system

Anonymous

VTech Zoo Jamz Piano & Customer Service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Bought this toy for my grandson at store that sells bulk items & items that have light smoke/water damage to packaging. Replaced batteries that came w/ toy w/ Duracell & it came on, but some of the buttons didn't work.

Called cust. serv. & was told that the store I purchased from was considered "1st owner", hence they could not replace it, even though I was 1st person to open box or even operate toy. Asked for supervisor, but none available, so got call later in the day.

Same thing - no replacement for same reason. I asked "supervisor" (who sounded exactly like the 1st rep I spoke with) to pass my complaint on to management for review, but doubtful I'll ever hear anything positive on this matter.

No more VTech toys in this house EVER! Customer Service, warranty & replacement policies = horrible!

View full review
Loss:
$20
Reason of review:
Damaged or defective

Preferred solution: NEW replacement Zoo Jamz Piano

Brands Related to Vtech Toys

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article